Field Service Engineer, Master Salary in Massachusetts

The Field Service Engineer, Master identifies, analyzes, and repairs product failures, install new components or parts. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer, Master answers difficult customer questions about product features, recommends appropriate upgrades. Develops creative solutions to more unique, chronic, or complex issues. In addition, Field Service Engineer, Master performs start up testing and customer training on features and general maintenance of product. May mentor less experienced engineers and verify work. Has extensive knowledge of the organization's products and services and is considered an expert. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Being a Field Service Engineer, Master works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Working as a Field Service Engineer, Master typically requires 10+ years of related experience. (Copyright 2024 Salary.com)

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