Fraud Program Analyst II Salary in Dundalk, Maryland

The Fraud Program Analyst II researches and analyzes potential customer fraud cases to identify and prevent future fraud. Responsible for the detection, prevention, and mitigation of situations involving fraudulent transactions. Being a Fraud Program Analyst II follows standard procedures to document a loss and prepares a summary and reconciliation. Reviews and responds to complex fraudulent service requests and identifies fraudulent transactions using various research methods. In addition, Fraud Program Analyst II communicates the status and resolution of the incident to the customer and/or bank. Identifies areas that need increased security procedures or software to protect customer accounts. Evaluates processes to identify internal control weaknesses and potential for loss and develops recommendations to remediate and mitigate loss. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. Being a Fraud Program Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Fraud Program Analyst II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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