How much does an Inbound Call Center Supervisor, Sr. make in North Carolina? The average Inbound Call Center Supervisor, Sr. salary in North Carolina is $70,800 as of March 26, 2024, but the range typically falls between $62,800 and $90,200. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Call Center Supervisor, Sr. Salary | $55,516 | NC | March 26, 2024 |
25th Percentile Inbound Call Center Supervisor, Sr. Salary | $62,800 | NC | March 26, 2024 |
50th Percentile Inbound Call Center Supervisor, Sr. Salary | $70,800 | NC | March 26, 2024 |
75th Percentile Inbound Call Center Supervisor, Sr. Salary | $90,200 | NC | March 26, 2024 |
90th Percentile Inbound Call Center Supervisor, Sr. Salary | $107,863 | NC | March 26, 2024 |
State Central Register Call Center Supervisor
Illinois Department of Children and Family Services - Chicago, IL
Inbound Call Center Representative
Staffing Texas - Conroe, TX
Manager, Customer Service (Call Center)
Call the Car - Diamond Bar, CA
Inbound Call Center Representative
Silver Rock Enterprises Inc. - Kingman, AZ
The Inbound Call Center Supervisor, Sr. monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Call Center Supervisor, Sr. implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Call Center Supervisor, Sr. prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor, Sr. supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Inbound Call Center Supervisor, Sr. typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Aberdeen, NC | Avg. Salary $66,444 | Date Updated March 26, 2024 |
Location Advance, NC | Avg. Salary $68,949 | Date Updated March 26, 2024 |
Location Ahoskie, NC | Avg. Salary $68,949 | Date Updated March 26, 2024 |
Location Alamance, NC | Avg. Salary $69,022 | Date Updated March 26, 2024 |
Location Albemarle, NC | Avg. Salary $69,464 | Date Updated March 26, 2024 |
Location Albertson, NC | Avg. Salary $66,665 | Date Updated March 26, 2024 |
Location Alexander, NC | Avg. Salary $67,696 | Date Updated March 26, 2024 |
Location Alexis, NC | Avg. Salary $71,380 | Date Updated March 26, 2024 |
Location Alliance, NC | Avg. Salary $66,960 | Date Updated March 26, 2024 |
Location Almond, NC | Avg. Salary $67,033 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About North Carolina North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More
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