How much does an IT Service Desk Manager make in Wisconsin? The average IT Service Desk Manager salary in Wisconsin is $112,390 as of April 24, 2024, but the range typically falls between $99,290 and $126,890. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Service Desk Manager Salary | $87,363 | WI | April 24, 2024 |
25th Percentile IT Service Desk Manager Salary | $99,290 | WI | April 24, 2024 |
50th Percentile IT Service Desk Manager Salary | $112,390 | WI | April 24, 2024 |
75th Percentile IT Service Desk Manager Salary | $126,890 | WI | April 24, 2024 |
90th Percentile IT Service Desk Manager Salary | $140,091 | WI | April 24, 2024 |
The IT Service Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of an organization's technical help desk. Being an IT Service Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. In addition, IT Service Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The IT Service Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an IT Service Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Abbotsford, WI | Avg. Salary $106,122 | Date Updated April 24, 2024 |
Location Abrams, WI | Avg. Salary $108,169 | Date Updated April 24, 2024 |
Location Adams, WI | Avg. Salary $111,126 | Date Updated April 24, 2024 |
Location Adell, WI | Avg. Salary $112,150 | Date Updated April 24, 2024 |
Location Afton, WI | Avg. Salary $110,785 | Date Updated April 24, 2024 |
Location Albany, WI | Avg. Salary $110,785 | Date Updated April 24, 2024 |
Location Algoma, WI | Avg. Salary $107,600 | Date Updated April 24, 2024 |
Location Allenton, WI | Avg. Salary $112,150 | Date Updated April 24, 2024 |
Location Alma, WI | Avg. Salary $112,946 | Date Updated April 24, 2024 |
Location Alma Center, WI | Avg. Salary $106,122 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Manager | Experience 5 + | EducationAssociates | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Wisconsin Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by I....More
Recently searched related titles: Help Desk Engineer
Recently searched related titles: Help Desk Team Lead, Desktop Support Lead, Global Service Desk Manager
Jobs with a similar salary range to IT Service Desk Manager : IT Solutions Manager, Service Desk Manager, Support Desk Manager
Jobs with a similar salary range to IT Service Desk Manager : Reception Manager, It Helpdesk Administrator, Itsm Manager