How much does a Service Desk Manager make? The average Service Desk Manager salary is $65,291 as of October 28, 2020, but the salary range typically falls between $57,572 and $76,946. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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What does a Service Desk Manager do?
Service Desk Manager
Act as an escalation point for the internal team, clients, as well as third-party vendors, both during business hours as well as after-hours.
April 04, 2020
Supports existing permanent, affordable and interim housing connectivity and hardware issues, including computer lab set up and repairs, site-to-site connectivity, wi-fi connectivity, and more.
April 13, 2020
Drive projects and goals/objectives in a planful and organized manner, ensuing quality and timely delivery within approved budget.
April 30, 2020
Assist with the requirements development, project planning, monitoring, training coordination, & quality assurance, QA, as required.
May 01, 2020
Training is accomplished through a combination of formal Judiciary education, Service Desk provided technology updates, webinars and other materials and opportunities as directed by the Service Desk Manager.
June 05, 2020
Provide leadership, guidance, and management to the University IT Service Desk and directly and indirectly, work with other support personnel within Information Technology Services.
June 15, 2020
Demonstrate efforts for continuous improvement in end-user satisfaction, and departmental operations - including decreasing turnaround times, streamline work processes, and working cooperatively and jointly to provide quality seamless customer service.
June 16, 2020
Service Desk Manager Salary in Major Cities
This chart shows the salary comparison for Service Desk Manager between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for Service Desk Manager in each city.
Service Desk Manager Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Service Desk Manager Salary by City
Click to see the salary for Service Desk Manager in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $81,614 |
| Washington, DC | $72,682 |
| Miami, FL | $63,562 |
| Chicago, IL | $69,267 |
| Boston, MA | $73,564 |
| New York, NY | $78,546 |
| Dallas, TX | $64,867 |
If you'd like know Service Desk Manager Salary in other cities, then please select a city in
Average Salary Range for Service Desk Manager
Average Base Salary
Core compensation
57572
76946
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Service Desk Manager in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Service Desk Manager in the United States. The base salary for Service Desk Manager ranges from $57,572 to $76,946 with the average base salary of $65,291. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $59,324 to $84,115 with the average total cash compensation of $69,082.
View Average Salary for Service Desk Manager as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $65,291 | $57,572 - $76,946 |
| Bonus | $3,790 | $1,751 - $7,169 |
| Total Pay | $69,082 | $59,324 - $84,115 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Service Desk Manager online for free
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Service Desk Manager, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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Comments about Service Desk Manager
What's the difference between IT Service Desk Manager and Service Desk Manager?
According to our latest salary estimation on October 28, 2020. The average salary of Service Desk Manager is $65,291, and the average salary of IT Service Desk Manager is $84,094. The average salary of IT Service Desk Manager is higher than Service Desk Manager. ( 2020-10-28 salary.com )
I am a Service Desk Manager, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for Service Desk Manager. a Service Desk Manager Salary in New Britain, CT is $70,515 as of October 28, 2020; a Service Desk Manager Salary in Barnstable, MA is $68,851 as of October 28, 2020. ( 2020-10-28 salary.com )
Service Desk Manager Frequently Asked Questions
Why does the salary of a Service Desk Manager vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for Service Desk Manager?
Salary ranges for a Service Desk Manager can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: October 28, 2020