How much does a IT Support Desk Manager make in Alma, NE? The average IT Support Desk Manager salary in Alma, NE is $105,013 as of May 28, 2024, but the range typically falls between $92,883 and $118,823. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Support Desk Manager Salary | $81,839 | Alma,NE | May 28, 2024 |
25th Percentile IT Support Desk Manager Salary | $92,883 | Alma,NE | May 28, 2024 |
50th Percentile IT Support Desk Manager Salary | $105,013 | Alma,NE | May 28, 2024 |
75th Percentile IT Support Desk Manager Salary | $118,823 | Alma,NE | May 28, 2024 |
90th Percentile IT Support Desk Manager Salary | $131,396 | Alma,NE | May 28, 2024 |
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The IT Support Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of an organization's technical help desk. Being an IT Support Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. In addition, IT Support Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The IT Support Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an IT Support Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Manager | Experience 5 + | EducationAssociates | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
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About Alma, Nebraska Alma is a city in Harlan County, Nebraska, United States. The population was 1,133 at the 2010 census. It is the county seat of Harlan County. Alma ....More
Alma, Nebraska area prices were up 0.8% from a year ago View the Cost of Living in Alma, Nebraska
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