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On-site Support Engineer I Salary in the United States

How much does a On-site Support Engineer I make in the United States?

As of September 01, 2026, the average salary for a On-site Support Engineer I in the United States is $73,690 per year, which breaks down to an hourly rate of $35.

However, a On-site Support Engineer I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $90,120
  • Majority Range (25th-75th percentile): $67,290 to $82,290
  • Entry-Level (10th percentile): $61,463

Key Factors That Influence On-site Support Engineer I Salaries

A On-site Support Engineer I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects On-site Support Engineer Salaries?

Experience is a primary driver of a On-site Support Engineer I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • On-site Support Engineer I (0-2 years): $73,670
  • Intermediate Field Service Engineer (2-4 years): $90,449
  • Senior Field Service Engineer (4-7 years): $105,896
  • Field Service Engineer, Specialist (7+ years): $125,208
  • Field Service Engineer, Master (7-10 years): $145,390
Job Role Years of Experience Average Salary
On-site Support Engineer I0-2 years$73,670
Intermediate Field Service Engineer2-4 years$90,449
Senior Field Service Engineer4-7 years$105,896
Field Service Engineer, Specialist7+ years$125,208
Field Service Engineer, Master7-10 years$145,390

Top Paying Cities for On-site Support Engineer Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $92,990
  • San Francisco: $91,990
  • Oakland: $89,990

What Skills Can Increase a On-site Support Engineer I's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 8.67% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Repairing (Mentioned in 1.97% Job Postings): To put something that is damaged, broken, or not working correctly, back into good condition or make it work again.
  • Technical Services (Mentioned in 1.31% Job Postings): Technical services are services that an IT organization provides to support business services or IT operations. Employee provisioning, backup and recovery, storage, and self-service help desk are examples of technical services
Skills Demand Percentage
Customer Service 8.67%
Repairing 1.97%
Technical Services 1.31%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a On-site Support Engineer I's salary.

  • Programming: Can increase your salary by up to 15%.
  • Presentation: Can increase your salary by up to 13%.
  • Project Management: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Programming $84,744
15%
Presentation $83,270
13%
Project Management $82,533
12%

On-site Support Engineer I Salary by Company Size: Startups vs. Enterprise

On-site Support Engineer I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $82,352. While startup companies pay approximate $69,661.

On-site Support Engineer I Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $69,661
Growth Stage 51~500 $73,674
Established 501~5000 $79,521
Enterprise 5000+ $82,352

On-site Support Engineer I Salary by Industry: Top Paying Sectors

For On-site Support Engineer I roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Aerospace & Defense sectors offer the strongest compensation, at 35% above the average. In contrast, On-site Support Engineer positions in Edu., Gov't. & Nonprofit or Hospitality & Leisure typically offer lower base pay, as these industries often view On-site Support Engineer I as a support function rather than a direct revenue driver.

The top paying industries for a On-site Support Engineer I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$99,482$48.035%
Aerospace & Defense$95,797$46.030%
Energy & Utilities$92,112$44.025%
Financial Services$88,428$43.020%
Internet$84,744$41.015%

How Education impacts a On-site Support Engineer I's Salary?

Your level of education can impact your salary potential. While many On-site Support Engineer Is enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a On-site Support Engineer I with a Bachelor's Degree is between $67,745 and $71,542).

On-site Support Engineer I Salaries by Degree Level

Typical Education for On-site Support Engineer I
Degree Level % of user with this level of education
No Diploma 1.7%
High School 25.6%
Associates 22.0%
Bachelors 44.0%
Masters 6.2%
Doctorate 0.2%

On-site Support Engineer I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a On-site Support Engineer I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$67,290
Average $73,690/year
$82,290
$5,608
Average $6,141/month
$6,858
$1,294
Average $1,417/week
$1,583
$32
Average $35/hour
$40
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $82,290 $6,858 $1,583 $40
Average $73,690 $6,141 $1,417 $35
25th Percentile $67,290 $5,608 $1,294 $32

On-site Support Engineer I Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a On-site Support Engineer I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

On-site Support Engineer I Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Intermediate Field Service Engineer $90,450 23%
Energy Systems Rental Customer Service Manager $106,800 45%
Field Operations Coordinator $113,100 53%

Most common benefits for On-site Support Engineer I

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for On-site Support Engineer I

Here are companies hiring for On-site Support Engineer I and their salaries, click below for more details.

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FAQ about On-site Support Engineer I

1. What industry pays the highest salary for On-site Support Engineer I?

The Pharmaceuticals industry offers the highest average compensation for On-site Support Engineer I roles, with salaries approximately 35% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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