Software Technical Support Engineer I Salary in the United States
Software Technical Support Engineer I Salary
How much does a Software Technical Support Engineer I make in the United States? The average Software Technical Support Engineer I salary in the United States is $76,123 as of March 26, 2024, but the range typically falls between $66,573 and $87,413. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Software Technical Support Engineer I Salary | $57,878 | US | March 26, 2024 |
| 25th Percentile Software Technical Support Engineer I Salary | $66,573 | US | March 26, 2024 |
| 50th Percentile Software Technical Support Engineer I Salary | $76,123 | US | March 26, 2024 |
| 75th Percentile Software Technical Support Engineer I Salary | $87,413 | US | March 26, 2024 |
| 90th Percentile Software Technical Support Engineer I Salary | $97,692 | US | March 26, 2024 |
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Job Description
The Software Technical Support Engineer I creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Being a Software Technical Support Engineer I requires a bachelor's degree in area of specialty. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. Working as a Software Technical Support Engineer I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
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Software Technical Support Engineer I
0 - 2 years experience
Bachelor's Degree -
Up a level:
Intermediate Software Support Engineer
2 - 4 years experience
Bachelor's Degree
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