As of August 01, 2026, the average salary for a On-site Support Technician I in the United States is $46,990 per year, which breaks down to an hourly rate of $23.
However, a On-site Support Technician I's salary can vary significantly. Here’s a look at the typical salary range:
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A On-site Support Technician I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
Experience is a primary driver of a On-site Support Technician I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| On-site Support Technician I | 0-1 years | $46,912 |
| On-site Support Technician II | 1-3 years | $57,872 |
| On-site Support Technician III | 3-5 years | $69,872 |
| On-site Support Technician IV | 5-7 years | $79,114 |
| On-site Support Technician V | 7+ years | $91,936 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract On-site Support Technician Is. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 9.79% |
| Repairing | 2.1% |
| Preventative Maintenance | 1.2% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Project Management
|
$59,677 |
27%
|
|
Product Training
|
$52,629 |
12%
|
|
Onboarding
|
$52,629 |
12%
|
|
B2B
|
$52,629 |
12%
|
|
Microsoft Office
|
$52,629 |
12%
|
|
Analysis
|
$52,159 |
11%
|
On-site Support Technician I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $52,603. While startup companies pay approximate $44,501.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $44,501 |
| Growth Stage | 51~500 | $47,065 |
| Established | 501~5000 | $50,797 |
| Enterprise | 5000+ | $52,603 |
For On-site Support Technician I roles, the industry you choose can affect earning potential by as much as 41% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, On-site Support Technician positions in Transportation or Construction typically offer lower base pay, as these industries often view On-site Support Technician I as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $58,738 | $28.0 | 25% |
| Financial Services | $56,388 | $27.0 | 20% |
| Aerospace & Defense | $55,448 | $27.0 | 18% |
| Pharmaceuticals | $54,978 | $26.0 | 17% |
| Energy & Utilities | $53,569 | $26.0 | 14% |
Your level of education can impact your salary potential. While many On-site Support Technician Is enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a On-site Support Technician I with a High School Diploma or Technical Certificate is between $45,060 and $48,029).
On-site Support Technician I Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 20.0% |
| High School | 20.0% |
| Associates | 60.0% |
| Bachelors | 20.0% |
| Masters | 0.0% |
| Doctorate | 0.0% |
Understanding how a On-site Support Technician I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026Promotions are the fastest way to increase your earnings. As a On-site Support Technician I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| On-site Support Technician II | $57,890 | 23% |
| Electro/Mechanical Equipment Field Service Representative II | $62,400 | 33% |
| Energy Systems Rental Customer Service Manager | $106,800 | 127% |
| Equipment Set Up and Monitoring Operator, Experienced | $70,500 | 50% |
Salaries for a On-site Support Technician I can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $46,223 in 2023 to around $44,273 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of On-site Support Technician I salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $46,223 |
| 2024 | $45,420 |
| 2025 | $44,273 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Software & Networking industry offers the highest average compensation for On-site Support Technician I roles, with salaries approximately 25% above the market median.
Technical support professionals often encounter high-pressure situations, including managing frustrated customers and resolving intricate issues. With salaries ranging from $44,290 to $54,990, the demands of the job can lead to stress and burnout, especially when meeting tight deadlines and working extended hours. Balancing these challenges is crucial for maintaining well-being.
The highest paid technician role is the On-site Support Technician, with a salary range from $44,290 to $54,990. The median salary for this position is $49,390, reflecting the demand for skilled technicians in various industries.
The best-paid IT jobs typically include roles such as Software Engineering Manager, Information Systems Security Manager, and Artificial Intelligence (AI) Engineer. For an On-site Support Technician, the salary ranges from $44,290 to $54,990, with a mid-salary of $49,390, reflecting the competitive nature of the tech industry.
In the USA, an On-site Support Technician typically earns an annual salary ranging from $44,290 to $54,990. The average salary is approximately $49,390, translating to a monthly pay of about $4,116. This reflects the varying levels of experience and expertise within the role.
On-site Support Technicians in the U.S. earn between $44,290 and $54,990 annually, with a mid-salary of $49,390. This translates to an hourly wage ranging from approximately $21.25 to $26.40, with a midpoint of about $23.70. Salary can vary based on experience, location, and specific job responsibilities.
If you have basic tech skills and are looking to enter the technology field, becoming an On-site Support Technician can be a great choice. With salaries ranging from $44,290 to $54,990, this role serves as a solid foundation for advancing into higher-paying IT positions. It's an excellent starting point for a rewarding career in tech.
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