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On-site Support Technician II Salary in the United States

How much does a On-site Support Technician II make in the United States?

As of August 01, 2026, the average salary for a On-site Support Technician II in the United States is $57,890 per year, which breaks down to an hourly rate of $28.

However, a On-site Support Technician II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $70,499
  • Majority Range (25th-75th percentile): $52,890 to $64,490
  • Entry-Level (10th percentile): $48,338
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View as table View as graph 25% $52,890 10% $48,338 90% $70,499 75% $64,490 $57,890 50%(Median) Didn’t find job title? Click

On-site Support Technician II Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $64,490 $5,374 $1,240 $31
Average $57,890 $4,824 $1,113 $28
25th Percentile $52,890 $4,408 $1,017 $25
Check out On-site Support Technician II Job Openings in the United States
Desktop Support Technician II

IT1 - Columbus, OH

HVAC Service Technician II

Omnia360 Facility Solutions - Columbus, OH

Chief AI Officer

Confidential - Columbus, OH

Associate Vice President Internal Communications

Confidential - Columbus, OH

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Key Factors That Influence On-site Support Technician II Salaries

A On-site Support Technician II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects On-site Support Technician Salaries?

Experience is a primary driver of a On-site Support Technician II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • On-site Support Technician I (0-1 years): $46,912
  • On-site Support Technician II (1-3 years): $57,872
  • On-site Support Technician III (3-5 years): $69,872
  • On-site Support Technician IV (5-7 years): $79,114
  • On-site Support Technician V (7+ years): $91,936
Job Role Years of Experience Average Salary
On-site Support Technician I0-1 years$46,912
On-site Support Technician II1-3 years$57,872
On-site Support Technician III3-5 years$69,872
On-site Support Technician IV5-7 years$79,114
On-site Support Technician V7+ years$91,936
$46,912 On-site S...
$57,872 On-site S...
$69,872 On-site S...
$79,114 On-site S...
$91,936 On-site S...
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What Am I Worth?

How Do On-site Support Technician II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract On-site Support Technician IIs. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $64,090.
  • California: $63,890.
  • Massachusetts: $62,990.

Top Paying Cities for On-site Support Technician IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $72,990
  • San Francisco: $72,190
  • Oakland: $70,690

What Skills Can Increase a On-site Support Technician II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 4.91% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Data Quality (Mentioned in 2.49% Job Postings): Data quality refers to the condition of a set of values of qualitative or quantitative variables. There are many definitions of data quality but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Alternatively, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as data volume increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. Data cleansing may be required in order to ensure data quality.
  • Field Operations (Mentioned in 1.05% Job Postings): An operation conducted by employees that is outside of the employer's fixed establishment, such as mobile clinics, health screening and medical outreach services, or dispensing of medications.
See More Skills
Skills Demand Percentage
Customer Service 4.91%
Data Quality 2.49%
Field Operations 1.05%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a On-site Support Technician II's salary.
  • Cost Estimation: Can increase your salary by up to 24%.
  • Proposal Preparation: Can increase your salary by up to 21%.
  • Performance Review: Can increase your salary by up to 10%.
Skill Salary Salary % Increase
Cost Estimation
$71,784
24%
Proposal Preparation
$70,047
21%
Performance Review
$63,679
10%
Tech Savvy
$60,785
5%
Insight
$60,206
4%
Presentation
$60,206
4%
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On-site Support Technician II Salary by Company Size: Startups vs. Enterprise

On-site Support Technician II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $64,805. While startup companies pay approximate $54,823.

On-site Support Technician II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$54,823
Growth Stage51~500$57,982
Established501~5000$62,580
Enterprise5000+$64,805

On-site Support Technician II Salary by Industry: Top Paying Sectors

For On-site Support Technician II roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Internet sectors offer the strongest compensation, at 25% above the average. In contrast, On-site Support Technician positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view On-site Support Technician II as a support function rather than a direct revenue driver.

The top paying industries for a On-site Support Technician II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$72,362$35.025%
Internet$69,468$33.020%
Software & Networking$69,468$33.020%
Pharmaceuticals$68,310$33.018%
Energy & Utilities$66,574$32.015%

How Education impacts a On-site Support Technician II's Salary?

Your level of education can impact your salary potential. While many On-site Support Technician IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a On-site Support Technician II with a High School Diploma or Technical Certificate is between $55,990 and $59,887).

On-site Support Technician II Salaries by Degree Level

Typical Education for On-site Support Technician II
Degree Level % of user with this level of education
No Diploma 45.0%
High School 45.0%
Associates 40.0%
Bachelors 10.0%
Masters 5.0%
Doctorate 0.0%
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On-site Support Technician II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a On-site Support Technician II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

On-site Support Technician II Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a On-site Support Technician II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

On-site Support Technician II Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
On-site Support Technician III $69,890 21%
Electro/Mechanical Equipment Field Support Technician III $70,000 21%
Energy Systems Rental Customer Service Manager $106,800 84%
Equipment Set Up and Monitoring Operator, Senior $86,700 50%

Salary Trends for On-site Support Technician II

Salaries for a On-site Support Technician II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $49,381 in 2023 to around $48,310 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of On-site Support Technician II salary trends, .

Average Annual Salary of On-site Support Technician II Over Time

2022
$???
2023
$49,381
2024
$48,726
2025
$48,310
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $49,381
2024 $48,726
2025 $48,310
2026
View More
2027
View More

Most common benefits for On-site Support Technician II

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for On-site Support Technician II

Here are companies hiring for On-site Support Technician II and their salaries, click below for more details.

Find Your Next On-site Support Technician II Job

Ready to take the next step in your career? Browse thousands of current On-site Support Technician II job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Vice President, Credit Risk Strategy & Data Science. About the Company. High-growth SMB lender building the next generation of credit decisioning. Industry... more

    19 Days Ago

  • KreilKamp Trucking

    Columbus, OH

    KreilKamp Trucking | Columbus, OH

    Regional CDL A Drivers | NEW Grads Welcome | Earn $70,000+ Annually. We're proud to be a 4th generation family truck line, started in 1935, but even proude... more

    19 Days Ago

  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Vice President, Payments Engineering. About the Company. Globally-recognized provider of corporate payment solutions. Industry. Financial Services. Type. P... more

    21 Days Ago

  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Senior Vice President of Project Delivery. About the Company. A multi-billion-dollar construction organization with collaborative, servant-minded leadershi... more

    21 Days Ago

  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Chief of Staff. About the Company. Innovative travel platform for booking & managing work trips. Industry. Computer Software. Type. Privately Held, VC-back... more

    21 Days Ago

  • McDonalds

    Columbus, OH

    McDonalds | Columbus, OH

    McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant... more

    28 Days Ago

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FAQ about On-site Support Technician II

1. What industry pays the highest salary for On-site Support Technician II?

The Financial Services industry offers the highest average compensation for On-site Support Technician II roles, with salaries approximately 25% above the market median.

2. How much does a Tier 1 make?

As of January 27, 2025, the salary for an On-site Support Technician ranges from $53,290 to $68,190 annually, with a median salary of $60,090. This translates to approximately $1,025 to $1,310 per week, with the average weekly pay being around $1,154.

3. What is a technician level 2?

A Level 2 PC Technician is responsible for configuring, troubleshooting, and monitoring personal computers and server systems. They perform pre-emptive maintenance on telecommunication equipment, escalate unresolved issues, and assist other teams with various operating systems and Wide Area Network (WAN) support. The salary for this role ranges from $53,290 to $68,190, with a midpoint of $60,090.

4. How much does a Level 2 network technician make?

A Level 2 Network Technician typically earns between $53,290 and $68,190, with a median salary around $60,090. While the top-paying industries for this role are Telecommunications and Information Technology, the salary range reflects the broader market for On-site Support Technicians in the United States.

5. Can you make 300k a year in tech?

While top tech roles like CTO and Principal Software Architect can exceed $300k annually, most positions, such as On-site Support Technician, offer salaries ranging from $53,290 to $68,190. Major tech hubs like San Francisco and NYC provide higher-paying opportunities, but reaching $300k typically requires advanced roles or significant experience.

6. Is it hard to become a network technician?

Becoming a network technician can be challenging, requiring experience in loading operating systems, building computers, and knowledge of DNS and router configuration. A bachelor's degree and one year of experience are typically necessary, along with certifications like Network+ or CCNA. Salaries for this role range from $53,290 to $68,190, with a median of $60,090.

7. How much do support technicians make in the US?

Support Technicians in the US earn between $53,290 and $68,190 annually, with a median salary of $60,090. Entry-level positions typically start at $53,290, while experienced technicians can earn up to $68,190 per year.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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