Product Complaint Analyst IV Salary in the United States

The Product Complaint Analyst IV communicates with the complainant to gather the needed information for the investigation. Manages the intake, triage, investigation, and reporting of product complaints. Being a Product Complaint Analyst IV analyzes data and provides recommendations and solutions based on the investigation's findings. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. In addition, Product Complaint Analyst IV maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Being a Product Complaint Analyst IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Product Complaint Analyst IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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