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Product Complaint Specialist II Salary in the United States

How much does a Product Complaint Specialist II make in the United States?

As of August 01, 2026, the average salary for a Product Complaint Specialist II in the United States is $78,981 per year, which breaks down to an hourly rate of $38.

However, a Product Complaint Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $92,944
  • Majority Range (25th-75th percentile): $70,452 to $86,290
  • Entry-Level (10th percentile): $62,687
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Product Complaint Specialist II Salaries

A Product Complaint Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Product Complaint Specialist II Salaries?

Experience is a primary driver of a Product Complaint Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Product Complaint Specialist I (0-2 years): $62,886
  • Product Complaint Specialist II (2-4 years): $78,981
  • Product Complaint Specialist III (4-7 years): $98,579
  • Product Complaint Specialist IV (7+ years): $123,293
  • Product Complaint Supervisor (7+ years): $108,834
Job Role Years of Experience Average Salary
Product Complaint Specialist I0-2 years$62,886
Product Complaint Specialist II2-4 years$78,981
Product Complaint Specialist III4-7 years$98,579
Product Complaint Specialist IV7+ years$123,293
Product Complaint Supervisor7+ years$108,834
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How Do Product Complaint Specialist IIs Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Product Complaint Specialist IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $87,448.
  • California: $87,116.
  • Massachusetts: $85,955.

Top Paying Cities for Product Complaint Specialist II

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $99,619
  • San Francisco: $98,528
  • Oakland: $96,452

Product Complaint Specialist II Salary by Company Size: Startups vs. Enterprise

Product Complaint Specialist II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $88,415. While startup companies pay approximate $74,797.

Product Complaint Specialist II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $74,797
Growth Stage 51~500 $79,106
Established 501~5000 $85,380
Enterprise 5000+ $88,415

Product Complaint Specialist II Salary by Industry: Top Paying Sectors

For Product Complaint Specialist II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Aerospace & Defense sectors offer the strongest compensation, at 20% above the average. In contrast, Product Complaint Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Product Complaint Specialist II as a support function rather than a direct revenue driver.

The top paying industry for a Product Complaint Specialist II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$94,777$46.020%

Product Complaint Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Product Complaint Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$70,452
Average $78,981/year
$86,290
$5,871
Average $6,582/month
$7,191
$1,355
Average $1,519/week
$1,659
$34
Average $38/hour
$41
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $86,290 $7,191 $1,659 $41
Average $78,981 $6,582 $1,519 $38
25th Percentile $70,452 $5,871 $1,355 $34

Product Complaint Specialist II Salary Growth & Career Path

Product Complaint Specialist II

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a Product Complaint Specialist II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
Good Manufacturing Practices (GMP) Specialist III $102,480 30%
Manufacturing Total Quality Analyst III $96,636 22%
Product Complaint Specialist III $98,579 25%

Most common benefits for Product Complaint Specialist II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Product Complaint Specialist II

Here are companies hiring for Product Complaint Specialist II and their salaries, click below for more details.

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FAQ about Product Complaint Specialist II

1. Where can a Product Complaint Specialist II earn the most?

A Product Complaint Specialist II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Product Complaint Specialist II earns the most in San Jose, CA, where the annual salary of a Product Complaint Specialist II is $99,619.

2. What is the highest pay for Product Complaint Specialist II?

The highest pay for Product Complaint Specialist II is $92,944.

3. What is the lowest pay for Product Complaint Specialist II?

The lowest pay for Product Complaint Specialist II is $62,687.

4. What are the responsibilities of Product Complaint Specialist II?

Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.

5. What industry pays the highest salary for Product Complaint Specialist II?

The Financial Services industry offers the highest average compensation for Product Complaint Specialist II roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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