Senior Director of Contact Center Operations Salary in Austin, Texas

Senior Director of Contact Center Operations Salary in Austin, TX

How much does a Senior Director of Contact Center Operations make in Austin, TX? The average Senior Director of Contact Center Operations salary in Austin, TX is $237,400 as of May 28, 2024, but the range typically falls between $194,700 and $280,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Senior Director of Contact Center Operations Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Senior Director of Contact Center Operations Salary $155,824 Austin,TX May 28, 2024
25th Percentile Senior Director of Contact Center Operations Salary $194,700 Austin,TX May 28, 2024
50th Percentile Senior Director of Contact Center Operations Salary $237,400 Austin,TX May 28, 2024
75th Percentile Senior Director of Contact Center Operations Salary $280,400 Austin,TX May 28, 2024
90th Percentile Senior Director of Contact Center Operations Salary $319,549 Austin,TX May 28, 2024
25% $194,700 10% $155,824 90% $319,549 75% $280,400 $237,400 50%(Median) Didn’t find job title? Click
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Senior Director Operations

MKS Instruments - Austin, TX

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Job Description

The Senior Director of Contact Center Operations develops and administers procedures for interacting with customers in a contact center environment. Plans and directs all aspects of an organization's contact center policies, objectives, and initiatives. Being a Senior Director of Contact Center Operations may require an advanced degree. Evaluates, analyses contact center operations and oversees any efficiency improvement. In addition, Senior Director of Contact Center Operations typically reports to top management. The Senior Director of Contact Center Operations manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Senior Director of Contact Center Operations typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Senior Director of Contact Center Operations in Austin, TX

Career Path for this job

  1. Down a level:

    Call Center Operations Director


    Bachelor's Degree

  2. This Job:

    Senior Director of Contact Center Operations


    JD, MD, PhD or Equivalent

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Understand the total compensation opportunity for a Senior Director of Contact Center Operations, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
194700
280400
237400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
233900
382800
302700
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Senior Director of Contact Center Operations in Austin, TX. The base salary for Senior Director of Contact Center Operations ranges from $194,700 to $280,400 with the average base salary of $237,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $233,900 to $382,800 with the average total cash compensation of $302,700.
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194700
280400

 

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About Austin, Texas    Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 1....More

Austin, Texas  area prices were up 1.2% from a year ago    View the Cost of Living in Austin, Texas

Senior Director of Contact Center Operations Salary in popular cities: Houston, San Antonio, Dallas

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Salary estimation for Senior Director of Contact Center Operations at companies like : Anzalone Supermarket, Lubritruck Holdings LLC, RICHARD H TRAPNELL, MD, A PROFESSIONAL Corp

Jobs with a similar salary range to Senior Director of Contact Center Operations : Vice President Customer Service

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