How much does a Senior Director of Contact Center Operations make in Bloomington, IN? The average Senior Director of Contact Center Operations salary in Bloomington, IN is $220,800 as of May 28, 2024, but the range typically falls between $181,100 and $260,800. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Senior Director of Contact Center Operations Salary | $144,955 | Bloomington,IN | May 28, 2024 |
25th Percentile Senior Director of Contact Center Operations Salary | $181,100 | Bloomington,IN | May 28, 2024 |
50th Percentile Senior Director of Contact Center Operations Salary | $220,800 | Bloomington,IN | May 28, 2024 |
75th Percentile Senior Director of Contact Center Operations Salary | $260,800 | Bloomington,IN | May 28, 2024 |
90th Percentile Senior Director of Contact Center Operations Salary | $297,218 | Bloomington,IN | May 28, 2024 |
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The Senior Director of Contact Center Operations develops and administers procedures for interacting with customers in a contact center environment. Plans and directs all aspects of an organization's contact center policies, objectives, and initiatives. Being a Senior Director of Contact Center Operations may require an advanced degree. Evaluates, analyses contact center operations and oversees any efficiency improvement. In addition, Senior Director of Contact Center Operations typically reports to top management. The Senior Director of Contact Center Operations manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Comprehensive knowledge of the overall departmental function. Working as a Senior Director of Contact Center Operations typically requires 8+ years of managerial experience. (Copyright 2024 Salary.com)
Bachelor's Degree
JD, MD, PhD or Equivalent
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
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About Bloomington, Indiana Bloomington is a city in and the county seat of Monroe County in the southern region of the U.S. state of Indiana. It is the seventh-largest city in I....More
Bloomington, Indiana area prices were up 1.3% from a year ago View the Cost of Living in Bloomington, Indiana
Senior Director of Contact Center Operations Salary in popular cities: Indianapolis, Fort Wayne, Evansville
Recently searched related titles: Vice President Call Center, Vp Customer Service, Vice President Of Customer Service
Salary estimation for Senior Director of Contact Center Operations at companies like : Anzalone Supermarket, Lubritruck Holdings LLC, RICHARD H TRAPNELL, MD, A PROFESSIONAL Corp
Jobs with a similar salary range to Senior Director of Contact Center Operations : Vice President Customer Service