How much does a Workforce Management and Scheduling Supervisor make in Somerville, AL? The average Workforce Management and Scheduling Supervisor salary in Somerville, AL is $72,803 as of May 28, 2024, but the range typically falls between $62,373 and $85,163. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Workforce Management and Scheduling Supervisor Salary | $52,877 | Somerville,AL | May 28, 2024 |
25th Percentile Workforce Management and Scheduling Supervisor Salary | $62,373 | Somerville,AL | May 28, 2024 |
50th Percentile Workforce Management and Scheduling Supervisor Salary | $72,803 | Somerville,AL | May 28, 2024 |
75th Percentile Workforce Management and Scheduling Supervisor Salary | $85,163 | Somerville,AL | May 28, 2024 |
90th Percentile Workforce Management and Scheduling Supervisor Salary | $96,416 | Somerville,AL | May 28, 2024 |
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The Workforce Management and Scheduling Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Workforce Management and Scheduling Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Workforce Management and Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Workforce Management and Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Workforce Management and Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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About Somerville, Alabama Somerville is a town in Morgan County, Alabama, United States. It is included in the Decatur Metropolitan Area, as well as the Huntsville-Decatur Comb....More
Somerville, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Somerville, Alabama
Workforce Management and Scheduling Supervisor Salary in popular cities: Birmingham, Montgomery, Mobile
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