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Workforce Management and Scheduling Supervisor Salary in the United States

How much does a Workforce Management and Scheduling Supervisor make in the United States?

As of July 01, 2026, the average salary for a Workforce Management and Scheduling Supervisor in the United States is $78,783 per year, which breaks down to an hourly rate of $38.

However, a Workforce Management and Scheduling Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $89,290
  • Majority Range (25th-75th percentile): $71,993 to $84,283
  • Entry-Level (10th percentile): $65,811
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View as table View as graph 25% $71,993 10% $65,811 90% $89,290 75% $84,283 $78,783 50%(Median) Didn’t find job title? Click

Workforce Management and Scheduling Supervisor Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $84,283 $7,024 $1,621 $41
Average $78,783 $6,565 $1,515 $38
25th Percentile $71,993 $5,999 $1,384 $35
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Key Factors That Influence Workforce Management and Scheduling Supervisor Salaries

A Workforce Management and Scheduling Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Workforce Management and Scheduling Supervisor Salaries?

Experience is a primary driver of a Workforce Management and Scheduling Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Call Center Scheduler I (0-2 years): $52,801
  • Call Center Scheduler II (2-4 years): $59,883
  • Call Center Scheduler III (4-7 years): $72,639
  • Workforce Management and Scheduling Supervisor (7+ years): $78,762
  • Call Center Scheduling Manager (7+ years): $111,963
Job Role Years of Experience Average Salary
Call Center Scheduler I0-2 years$52,801
Call Center Scheduler II2-4 years$59,883
Call Center Scheduler III4-7 years$72,639
Workforce Management and Scheduling Supervisor7+ years$78,762
Call Center Scheduling Manager7+ years$111,963
$52,801 Call Cent...
$59,883 Call Cent...
$72,639 Call Cent...
$78,762 Workforce...
$111,963 Call Cent...
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What Am I Worth?

Top Paying Cities for Workforce Management and Scheduling Supervisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $99,363
  • San Francisco: $98,273
  • Oakland: $96,203

What Skills Can Increase a Workforce Management and Scheduling Supervisor's Salary?

Demanded Skills for the Role:

  • Accountability (Mentioned in 16.67% Job Postings): Setting and holding oneself and others to stated expectations by associating tasks with our business's mission, values, and goals.
  • Call Center (Mentioned in 16.67% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  • Billing (Mentioned in 16.67% Job Postings): Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
See More Skills
Skills Demand Percentage
Accountability 16.67%
Call Center 16.67%
Billing 16.67%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Workforce Management and Scheduling Supervisor's salary.
  • Billing: Can increase your salary by up to 15%.
  • Scheduling: Can increase your salary by up to 2%.
Skill Salary Salary % Increase
Billing
$90,600
15%
Scheduling
$80,359
2%
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Workforce Management and Scheduling Supervisor Salary by Company Size: Startups vs. Enterprise

Workforce Management and Scheduling Supervisor salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $88,118. While startup companies pay approximate $74,522.

Workforce Management and Scheduling Supervisor Salary by Company Size

Company Size Employees Average Salary
Startup1~50$74,522
Growth Stage51~500$78,818
Established501~5000$85,095
Enterprise5000+$88,118

Workforce Management and Scheduling Supervisor Salary by Industry: Top Paying Sectors

For Workforce Management and Scheduling Supervisor roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Pharmaceuticals sectors offer the strongest compensation, at 30% above the average. In contrast, Workforce Management and Scheduling Supervisor positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Workforce Management and Scheduling Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Workforce Management and Scheduling Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$102,418$49.030%
Pharmaceuticals$98,479$47.025%
Biotechnology$94,540$45.020%
Energy & Utilities$94,540$45.020%
Insurance$90,600$44.015%

How Education impacts a Workforce Management and Scheduling Supervisor's Salary?

Your level of education can impact your salary potential. While many Workforce Management and Scheduling Supervisors enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Workforce Management and Scheduling Supervisor with a High School Diploma or Technical Certificate is between $70,613 and $76,863).

Workforce Management and Scheduling Supervisor Salaries by Degree Level

Typical Education for Workforce Management and Scheduling Supervisor
Degree Level % of user with this level of education
No Diploma 22.2%
High School 11.1%
Associates 22.2%
Bachelors 33.3%
Masters 11.1%
Doctorate 0.0%
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Workforce Management and Scheduling Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Workforce Management and Scheduling Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

Workforce Management and Scheduling Supervisor Salary Growth & Career Path

Promotions are the fastest way to increase your earnings. As a Workforce Management and Scheduling Supervisor, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Workforce Management and Scheduling Supervisor Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Call Center Scheduling Manager $112,000 42%
Call Center Traffic and Scheduling Manager $116,710 48%

Salary Trends for Workforce Management and Scheduling Supervisor

Salaries for a Workforce Management and Scheduling Supervisor can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $66,396 in 2023 to around $64,630 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Workforce Management and Scheduling Supervisor salary trends, .

Average Annual Salary of Workforce Management and Scheduling Supervisor Over Time

2022
$???
2023
$66,396
2024
$65,624
2025
$64,630
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $66,396
2024 $65,624
2025 $64,630
2026
View More
2027
View More

Most common benefits for Workforce Management and Scheduling Supervisor

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Workforce Management and Scheduling Supervisor

Here are companies hiring for Workforce Management and Scheduling Supervisor and their salaries, click below for more details.

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FAQ about Workforce Management and Scheduling Supervisor

1. What industry pays the highest salary for Workforce Management and Scheduling Supervisor?

The Software & Networking industry offers the highest average compensation for Workforce Management and Scheduling Supervisor roles, with salaries approximately 30% above the market median.

2. What is the job responsibility of WFM?

The responsibilities of a Workforce Management and Scheduling Supervisor include producing performance assessments to evaluate staff, managing work schedules, reporting findings, and making suggestions to senior executives. They also collaborate with HR to recruit staff. The salary for this role ranges from $66,693 to $91,063, with a midpoint of $77,843.

3. Who gets paid more manager or supervisor?

Typically, managers earn more than supervisors due to their higher position in the organizational hierarchy. For instance, a Workforce Management and Scheduling Supervisor has a salary range from $66,693 to $91,063, with a midpoint of $77,843. This reflects the increased responsibilities and broader scope of work that managers handle compared to supervisors.

4. Is supervisor job stressful?

As a Workforce Management and Scheduling Supervisor, the role comes with significant responsibilities and expectations, which can lead to stress. Balancing the needs of your team and management while earning a salary ranging from $66,693 to $91,063 can be challenging. It's essential to manage stress effectively to maintain health and performance in this demanding position.

5. What is the role of a workflow supervisor?

A Workflow Supervisor oversees the Assistant Center Team's operations, creating schedules and delegating tasks. They assess employee performance, identify improvement areas, and collaborate with HR on performance appraisals. The role typically offers a salary range from $66,693 to $91,063, with a midpoint of $77,843, reflecting the importance of effective team management.

6. What does a WFM manager do?

Workforce Management (WFM) Managers oversee scheduling, handle time-off requests, and generate productivity reports. They keep company leaders informed about efficiency and performance, ensuring high customer service standards through real-time monitoring. The salary for this role ranges from $66,693 to $91,063, with a midpoint of $77,843.

7. How much should I get paid as a Supervisor?

As of January 27, 2025, the salary for a Workforce Management and Scheduling Supervisor typically ranges from $66,693 to $91,063 annually, with a midpoint of $77,843. This reflects a competitive compensation structure, aligning with industry standards for supervisory roles.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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