British Columbia Contact Center Director Salaries

    • How much does a Contact Center Director make in British Columbia? British Columbia Contact Center Director salaries vary greatly from town to town. See below for Contact Center Director salaries, bonus and benefits information for 2 cities in the British Columbia area.
Contact Center Director's Annual Base Salary
Job Title Salary Location Date Updated
Contact Center Director C$142,305 Vancouver, BC February 26, 2021
Contact Center Director C$139,000 Victoria, BC February 26, 2021
    • Directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Typically requires 5+ years of managerial experience.

      Alternate Job Titles: Call Center Director
      Categories: Marketing , Executive and Management , Sales