Search

Contact Center Quality Analyst I Salaries in Ottawa, ON

• What is the average Contact Center Quality Analyst I salary for Ottawa, ON?
  How much does a Contact Center Quality Analyst I in Ottawa, ON make? The median annual Contact Center Quality Analyst I salary in Ottawa, ON is C$59,788, as of September 23, 2026, with a range usually between C$52,694-C$66,695 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Contact Center Quality Analyst I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Contact Center Quality Analyst I in Ottawa, ON.

Change Search Criteria

• About this chart
  This chart describes the expected percentage of people who perform the job of Contact Center Quality Analyst I in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Contact Center Quality Analyst I in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of September 23, 2026

• Job Description for Contact Center Quality Analyst I
  Monitors and evaluates the quality of inbound and outbound customer interactions. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and implements training programs. Works with other internal teams to define quality metrics, standards, and processes. May recommend and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. View full job description

• Similar Job titles to Contact Center Quality Analyst I
  • Contact Center Director
  • Contact Center Manager
  • Contact Center Quality Analyst II
  • Contact Center Quality Analyst III
  • Contact Center Representative I
  • Contact Center Representative I - Inbound
  • Contact Center Representative I - Outbound
  • Contact Center Scheduler I

• Level of Education
  • Contact Center Quality Analyst I Salaries with No Diploma
  • Contact Center Quality Analyst I Salaries with a High School Diploma or Technical Certificate
  • Contact Center Quality Analyst I Salaries with an Associate's Degree
  • Contact Center Quality Analyst I Salaries with a Bachelor's Degree
  • Contact Center Quality Analyst I Salaries with a Master's Degree or MBA
  • Contact Center Quality Analyst I Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Contact Center Quality Analyst I in Canada
  • Fredericton, NB Contact Center Quality Analyst I
  • Moncton, NB Contact Center Quality Analyst I
  • Halifax, NS Contact Center Quality Analyst I
  • Oshawa, ON Contact Center Quality Analyst I
  • Ottawa, ON Contact Center Quality Analyst I
  • Charlottetown, PE Contact Center Quality Analyst I
  • Montreal, QC Contact Center Quality Analyst I
  • Quebec, QC Contact Center Quality Analyst I
  • Sherbrooke, QC Contact Center Quality Analyst I

• Most Popular Jobs Titles for Ottawa, ON
  • Ottawa, ON Art Director
  • Ottawa, ON Technical Writer III
  • Ottawa, ON Public Relations Specialist III
  • Ottawa, ON Print Production Coordinator I
  • Ottawa, ON Industrial Designer III
  • Ottawa, ON Environmental Engineering Manager

• Categories that include Contact Center Quality Analyst I
  • Entry Level
  • Consulting Services
  • Customer Services
  • Sales

• Contact Center Quality Analyst I Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Entry Level Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K