Ontario Customer Experience Senior Manager Salaries

    • How much does a Customer Experience Senior Manager make in Ontario? Ontario Customer Experience Senior Manager salaries vary greatly from town to town. See below for Customer Experience Senior Manager salaries, bonus and benefits information for 9 cities in the Ontario area.

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Customer Experience Senior Manager's Annual Base Salary
Job Title Salary Location Date Updated
Customer Experience Senior Manager C$153,900 Hamilton, ON February 27, 2023
Customer Experience Senior Manager C$154,350 Kitchener, ON February 27, 2023
Customer Experience Senior Manager C$153,408 London, ON February 27, 2023
Customer Experience Senior Manager C$157,988 Oshawa, ON February 27, 2023
Customer Experience Senior Manager C$136,959 Ottawa, ON February 27, 2023
Customer Experience Senior Manager C$148,282 Sudbury, ON February 27, 2023
Customer Experience Senior Manager C$151,814 Thunder Bay, ON February 27, 2023
Customer Experience Senior Manager C$150,437 Toronto, ON February 27, 2023
Customer Experience Senior Manager C$157,238 Windsor, ON February 27, 2023
    • Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Requires a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

      Alternate Job Titles: Customer Experience Senior Strategy Manager
      Categories: Customer Services , Marketing , Retail/Wholesale , Sales