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Customer Experience Senior Manager Salaries in Ottawa, ON

• What is the average Customer Experience Senior Manager salary for Ottawa, ON?
  How much does a Customer Experience Senior Manager in Ottawa, ON make? The median annual Customer Experience Senior Manager salary in Ottawa, ON is C$148,944, as of July 27, 2026, with a range usually between C$129,155-C$171,365 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Experience Senior Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Experience Senior Manager in Ottawa, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Experience Senior Manager in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Customer Experience Senior Manager in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of July 27, 2026

• Job Description for Customer Experience Senior Manager
  Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Requires a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View full job description

• Similar Job titles to Customer Experience Senior Manager
  • Customer Experience Analyst
  • Customer Experience Coordinator
  • Customer Experience Manager
  • Customer Insights Manager
  • Customer Insights Senior Manager
  • Customer Retention Representative III
  • Customer Service Manager
  • Customer Service Senior Manager

• Level of Education
  • Customer Experience Senior Manager Salaries with No Diploma
  • Customer Experience Senior Manager Salaries with a High School Diploma or Technical Certificate
  • Customer Experience Senior Manager Salaries with an Associate's Degree
  • Customer Experience Senior Manager Salaries with a Bachelor's Degree
  • Customer Experience Senior Manager Salaries with a Master's Degree or MBA
  • Customer Experience Senior Manager Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Customer Experience Senior Manager in Canada
  • Fredericton, NB Customer Experience Senior Manager
  • Moncton, NB Customer Experience Senior Manager
  • Halifax, NS Customer Experience Senior Manager
  • Oshawa, ON Customer Experience Senior Manager
  • Ottawa, ON Customer Experience Senior Manager
  • Charlottetown, PE Customer Experience Senior Manager
  • Montreal, QC Customer Experience Senior Manager
  • Quebec, QC Customer Experience Senior Manager
  • Sherbrooke, QC Customer Experience Senior Manager

• Most Popular Jobs Titles for Ottawa, ON
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• Categories that include Customer Experience Senior Manager
  • Customer Services
  • Marketing
  • Retail/Wholesale
  • Sales

• Customer Experience Senior Manager Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K