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Customer Service Team Leader Salaries in St. John's, NL

• What is the average Customer Service Team Leader salary for St. John's, NL?
  How much does a Customer Service Team Leader in St. John's, NL make? The median annual Customer Service Team Leader salary in St. John's, NL is C$78,709, as of September 23, 2026, with a range usually between C$68,105-C$91,874 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Team Leader may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Team Leader in St. John's, NL.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Service Team Leader in St. John's, NL that make less than that salary. For example 50% of the people who perform the job of Customer Service Team Leader in St. John's, NL are expected to make less than the median.
  Source: HR Reported data as of September 23, 2026

• Job Description for Customer Service Team Leader
  Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View full job description

• Similar Job titles to Customer Service Team Leader
  • Customer Service Director
  • Customer Service Manager
  • Customer Service Representative I
  • Customer Service Representative II
  • Customer Service Supervisor
  • Customer Service Trainer I
  • Customer Service Trainer II
  • Customer Service Trainer III

• Level of Education
  • Customer Service Team Leader Salaries with a Bachelor's Degree
  • Customer Service Team Leader Salaries with a Master's Degree or MBA
  • Customer Service Team Leader Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Customer Service Team Leader in Canada
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• Most Popular Jobs Titles for St. John's, NL
  • St. John's, NL Art Director
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• Categories that include Customer Service Team Leader
  • Customer Services
  • Retail/Wholesale
  • Sales

• Customer Service Team Leader Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K