How much does a Help Desk Senior Manager make in Georgia? The average Help Desk Senior Manager salary in Georgia is $146,514 as of March 26, 2024, but the range typically falls between $130,435 and $161,864. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Senior Manager Salary | $115,796 | GA | March 26, 2024 |
25th Percentile Help Desk Senior Manager Salary | $130,435 | GA | March 26, 2024 |
50th Percentile Help Desk Senior Manager Salary | $146,514 | GA | March 26, 2024 |
75th Percentile Help Desk Senior Manager Salary | $161,864 | GA | March 26, 2024 |
90th Percentile Help Desk Senior Manager Salary | $175,839 | GA | March 26, 2024 |
Help Desk Senior Manager manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Being a Help Desk Senior Manager assists in the development of processes and procedures to achieve service level requirements and performance goals, and produce high-quality service to internal customers. Identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Additionally, Help Desk Senior Manager reviews key metrics to analyze the help desk performance, identify problem areas, and make recommendations for improvement. Engages in resource planning and decision-making. May require a bachelor's degree. Typically reports to a director. The Help Desk Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Help Desk Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Abbeville, GA | Avg. Salary $135,151 | Date Updated March 26, 2024 |
Location Acworth, GA | Avg. Salary $147,272 | Date Updated March 26, 2024 |
Location Adairsville, GA | Avg. Salary $141,969 | Date Updated March 26, 2024 |
Location Adel, GA | Avg. Salary $135,151 | Date Updated March 26, 2024 |
Location Adrian, GA | Avg. Salary $135,151 | Date Updated March 26, 2024 |
Location Ailey, GA | Avg. Salary $135,151 | Date Updated March 26, 2024 |
Location Alamo, GA | Avg. Salary $135,151 | Date Updated March 26, 2024 |
Location Alapaha, GA | Avg. Salary $135,151 | Date Updated March 26, 2024 |
Location Albany, GA | Avg. Salary $136,211 | Date Updated March 26, 2024 |
Location Allenhurst, GA | Avg. Salary $140,605 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Help Desk Senior Manager, the first career path typically progresses to Help Desk Director.
Salary.com's CompAnalyst platform offers:
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Jobs with different levels of education may pay very differently. Check the Help Desk Senior Manager salary of your education level.
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About Georgia Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Sav....More
Skills associated with Help Desk Senior Manager: Performance Metrics, Help Desk Management, Issue Resolution, Technical Project Management ...More