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Customer Service Representative IV Salaries in Ottawa, ON

• What is the average Customer Service Representative IV salary for Ottawa, ON?
  How much does a Customer Service Representative IV in Ottawa, ON make? The median annual Customer Service Representative IV salary in Ottawa, ON is C$65,101, as of August 26, 2026, with a range usually between C$58,721-C$72,596 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Representative IV may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative IV in Ottawa, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Service Representative IV in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative IV in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of August 26, 2026

• Job Description for Customer Service Representative IV
  Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. May be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Typically requires 5-7 years of related experience. View full job description

• Similar Job titles to Customer Service Representative IV
  • Client Service Specialist IV
  • Customer Retention Representative III
  • Customer Service Director
  • Customer Service Manager
  • Customer Service Representative I
  • Customer Service Representative II
  • Customer Service Representative III
  • Customer Service Supervisor

• Level of Education
  • Customer Service Representative IV Salaries with No Diploma
  • Customer Service Representative IV Salaries with a High School Diploma or Technical Certificate
  • Customer Service Representative IV Salaries with an Associate's Degree
  • Customer Service Representative IV Salaries with a Bachelor's Degree
  • Customer Service Representative IV Salaries with a Master's Degree or MBA
  • Customer Service Representative IV Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Customer Service Representative IV in Canada
  • Fredericton, NB Customer Service Representative IV
  • Moncton, NB Customer Service Representative IV
  • Halifax, NS Customer Service Representative IV
  • Oshawa, ON Customer Service Representative IV
  • Ottawa, ON Customer Service Representative IV
  • Charlottetown, PE Customer Service Representative IV
  • Montreal, QC Customer Service Representative IV
  • Quebec, QC Customer Service Representative IV
  • Sherbrooke, QC Customer Service Representative IV

• Most Popular Jobs Titles for Ottawa, ON
  • Ottawa, ON Art Director
  • Ottawa, ON Technical Writer III
  • Ottawa, ON Public Relations Specialist III
  • Ottawa, ON Print Production Coordinator I
  • Ottawa, ON Industrial Designer III
  • Ottawa, ON Environmental Engineering Manager

• Categories that include Customer Service Representative IV
  • Customer Services
  • Retail/Wholesale
  • Sales

• Customer Service Representative IV Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K