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Customer Service Representative II Salaries in Thunder Bay, ON

• What is the average Customer Service Representative II salary for Thunder Bay, ON?
  How much does a Customer Service Representative II in Thunder Bay, ON make? The median annual Customer Service Representative II salary in Thunder Bay, ON is C$57,383, as of July 27, 2026, with a range usually between C$51,036-C$64,644 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Representative II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative II in Thunder Bay, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Service Representative II in Thunder Bay, ON that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative II in Thunder Bay, ON are expected to make less than the median.
  Source: HR Reported data as of July 27, 2026

• Job Description for Customer Service Representative II
  Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View full job description

• Similar Job titles to Customer Service Representative II
  • Customer Retention Representative III
  • Customer Service Director
  • Customer Service Manager
  • Customer Service Representative I
  • Customer Service Representative III
  • Customer Service Representative IV
  • Customer Service Supervisor
  • Customer Service Trainer I

• Level of Education
  • Customer Service Representative II Salaries with a High School Diploma or Technical Certificate
  • Customer Service Representative II Salaries with an Associate's Degree
  • Customer Service Representative II Salaries with a Bachelor's Degree
  • Customer Service Representative II Salaries with a Master's Degree or MBA
  • Customer Service Representative II Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Customer Service Representative II in Canada
  • Fredericton, NB Customer Service Representative II
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  • Halifax, NS Customer Service Representative II
  • Oshawa, ON Customer Service Representative II
  • Ottawa, ON Customer Service Representative II
  • Charlottetown, PE Customer Service Representative II
  • Montreal, QC Customer Service Representative II
  • Quebec, QC Customer Service Representative II
  • Sherbrooke, QC Customer Service Representative II

• Most Popular Jobs Titles for Thunder Bay, ON
  • Thunder Bay, ON Art Director
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  • Thunder Bay, ON Public Relations Specialist III
  • Thunder Bay, ON Print Production Coordinator I
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• Categories that include Customer Service Representative II
  • Customer Services
  • Retail/Wholesale
  • Sales

• Customer Service Representative II Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K