How much does a Membership Director make in the United States? The average Membership Director salary in the United States is $113,844 as of June 27, 2024, but the range typically falls between $99,182 and $138,264. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Membership Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Membership Director Salary $85,833 US June 27, 2024
25th Percentile Membership Director Salary $99,182 US June 27, 2024
50th Percentile Membership Director Salary $113,844 US June 27, 2024
75th Percentile Membership Director Salary $138,264 US June 27, 2024
90th Percentile Membership Director Salary $160,496 US June 27, 2024
25% $99,182 10% $85,833 90% $160,496 75% $138,264 $113,844 50%(Median) Didn’t find job title? Click
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Director of Membership

Tennessee Society of Association Executives - Alexandria, VA

Membership Director

YMCA of Greater Richmond - Richmond, VA

Membership Director

The Fitness Equation - Chantilly, VA

Director of Membership

KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC - Alexandria, VA

What skills does a Membership Director need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Public Relations: Public relations (PR) is the practice of deliberately managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public. Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment. This differentiates it from advertising as a form of marketing communications. Public relations is the idea of creating coverage for clients for free, rather than marketing or advertising. But now, advertising is also a part of greater PR Activities. An example of good public relations would be generating an article featuring a client, rather than paying for the client to be advertised next to the article. The aim of public relations is to inform the public, prospective customers, investors, partners, employees, and other stakeholders and ultimately persuade them to maintain a positive or favorable view about the organization, its leadership, products, or political decisions. Public relations professionals typically work for PR and marketing firms, businesses and companies, government, and public officials as PIOs and nongovernmental organizations, and nonprofit organizations. Jobs central to public relations include account coordinator, account executive, account supervisor, and media relations manager.

3.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

Customer Service 10.42%
Public Relations 1.57%
Futures 1.14%
Others 86.87%
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Job Description for Membership Director

Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Membership Director
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Career Path for Membership Director

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Membership Director, the first career path typically progresses to Top Membership Executive.

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Membership Director salary varies from city to city. Compared with national average salary of Membership Director, the highest Membership Director salary is in San Francisco, CA, where the Membership Director salary is 25.0% above. The lowest Membership Director salary is in Miami, FL, where the Membership Director salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Membership Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
99182
138264
113844

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
100487
139962
115236
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Membership Director in the United States. The base salary for Membership Director ranges from $99,182 to $138,264 with the average base salary of $113,844. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $100,487 to $139,962 with the average total cash compensation of $115,236.
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99182
138264

 

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Skills associated with Membership Director: Outreach, Membership Promotions, Strategic Planning, Organizational Goal Setting ...More

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Membership Director Salary in United States
Membership Director Salary Graph, Regional Distribution and Summary