How much does a Rental Service Manager make hourly in the United States? The average hourly wage for a Rental Service Manager in the United States is $45 as of May 28, 2024, but the range typically falls between $37 and $51. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Rental Service Manager Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Rental Service Manager Salary $30 US May 28, 2024
25th Percentile Rental Service Manager Salary $37 US May 28, 2024
50th Percentile Rental Service Manager Salary $45 US May 28, 2024
75th Percentile Rental Service Manager Salary $51 US May 28, 2024
90th Percentile Rental Service Manager Salary $57 US May 28, 2024
25% $37 10% $30 90% $57 75% $51 $45 50%(Median) Didn’t find job title? Click
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What skills does a Rental Service Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

CRM: Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.

3.

Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

Customer Service 16.6%
CRM 1.52%
Customer Satisfaction 1.11%
Others 80.77%
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Job Description for Rental Service Manager

Rental Service Manager ensures that rental fleet is properly maintained and maintains relationships with customers. Administers service and repair records. Being a Rental Service Manager resolves any service issues. May require a bachelor's degree in a related area. Additionally, Rental Service Manager typically reports to a head of a unit/department. The Rental Service Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Rental Service Manager typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Rental Service Manager

Career Path for Rental Service Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Rental Service Manager, the first career path typically starts with a Retail Tire Service Manager position, and then progresses to Truck Service Manager.

Additionally, the second career path typically progresses to Commercial Tire Service Manager.

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Rental Service Manager salary varies from city to city. Compared with national average salary of Rental Service Manager, the highest Rental Service Manager salary is in San Francisco, CA, where the Rental Service Manager salary is 25.0% above. The lowest Rental Service Manager salary is in Miami, FL, where the Rental Service Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total hourly compensation opportunity for a Rental Service Manager, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
37
51
45

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
41
56
49
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Rental Service Manager in the United States. The average hourly rate for Rental Service Manager ranges from $37 to $51 with the average hourly pay of $45. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $41 to $56 with the average total hourly cash compensation of $49.
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For a real-time salary target, tell us more about your role in the four categories below.

37
51

 

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Skills associated with Rental Service Manager: Retail Staff Coaching/Training, Work Order Scheduling, Customer Service, Performance Metrics ...More

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Rental Service Manager Salary in United States
Rental Service Manager Salary Graph, Regional Distribution and Summary