How much does a Software Support Engineer II make in the United States? The average Software Support Engineer II salary in the United States is $85,271 as of May 27, 2021, but the range typically falls between $70,505 and $96,928. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $70,505 10% $57,062 90% $107,542 75% $96,928 $85,271 50%(Median)
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Job Description for Software Support Engineer II

Software Support Engineer II troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer II escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer II typically reports to a supervisor or manager. To be a Software Support Engineer II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Software Support Engineer II
Those that have already made the climb...
Glyn A. Rodgers, President-Matrix PDM Engineering
Matrix Service Company provides engineering, fabrication, infrastructure, construction, and maintenance services primarily to the oil, gas, power, petrochemical, industrial, agricultural, and mining and minerals markets in the United States, Canada, and internationally. The company's Electrical Infrastructure segment o... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
70505
96928
85271

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
71188
100556
87578
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Software Support Engineer II in the United States. The base salary for Software Support Engineer II ranges from $70,505 to $96,928 with the average base salary of $85,271. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $71,188 to $100,556 with the average total cash compensation of $87,578.
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70505
96928

 

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Skills associated with Software Support Engineer II: Solution Delivery, Customer Support, Workaround Development, Technical Troubleshooting ...More

Salary estimation for Software Support Engineer II at companies like : D R HORTON INC, DYCOM INDUSTRIES INC, EMCOR Group, Inc.

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