How much does a Software Support Engineer II make in the United States? The average Software Support Engineer II salary in the United States is $83,500 as of May 28, 2020, but the range typically falls between $69,040 and $94,916. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Software Support Engineer II troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer II escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer II typically reports to a supervisor or manager. To be a Software Support Engineer II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2020 Salary.com)... View full job description
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Software Support Engineer II in the United States. The base salary for Software Support Engineer II ranges from $69,040 to $94,916 with the average base salary of $83,500. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,708 to $98,464 with the average total cash compensation of $85,756.