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How much does a Software Support Engineer II make?

As of May 01, 2025, the average annual salary for a Software Support Engineer II in the United States is $82,827. Salary.com reports that pay typically ranges from $74,233 to $92,178, with most professionals earning between $66,409 and $100,692.

Software Support Engineer II Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $92,178 $7,682 $1,773 $44
Average $82,827 $6,902 $1,593 $40
25th Percentile $74,233 $6,186 $1,428 $36

Average Salary

25% $74,233 10% $66,409 90% $100,692 75% $92,178 $82,827 50%(Median)
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How much does a Software Support Engineer II make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Software Support Engineer II salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Software Support Engineer II hourly pay, weekly pay, monthly pay and so on.

Last Updated on May 01, 2025

How Does Experience Level Affect a Software Support Engineer II's Salary?

An entry-level Software Support Engineer II with less than 1 year of experience earns about $80,005. With 1-2 years of experience, the average salary increases to $80,262. For 2-4 years of experience, the pay typically rises to $83,525. Senior-level professionals with 5-8 years of experience earn around $87,433, and those with over 8 years of experience can expect an average of $87,712.

Levels Salary
Entry Level Software Support Engineer II $80,005
Intermediate Level Software Support Engineer II $80,262
Senior Level Software Support Engineer II $83,525
Specialist Level Software Support Engineer II $87,433
Expert Level Software Support Engineer II $87,712
$80,005 0 yr
$80,262 < 2 yrs
$83,525 2-4 yrs
$87,433 5-8 yrs
$87,712 > 8 yrs
Last Updated on May 01, 2025
Entry Level 3%
Mid Level 3%
Senior Level 1%
Top Level 6%
Experienced 6%
View as graph
Last Updated on May 01, 2025

How much does salary of Software Support Engineer II vary from city to city?

Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.

For example, as of May 01, 2025:
  • In San Francisco, CA, the average yearly salary for a Software Support Engineer II is $103,443.
  • In New York, NY, the average annual salary is $95,988.
  • In Boston, MA, a Software Support Engineer II earns $92,377 per year.

What is the salary trend of Software Support Engineer II?

As of May 01, 2025, our research reveals a significant shift in Software Support Engineer II compensation over the past six years. For example, the median salary increased from $80,262 in 2023 to approximately $81,025 in 2024. (For a detailed analysis of Software Support Engineer II salary trends, click here.)

Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.

Average Annual Salary of Software Support Engineer II Over Time

2020
$???
2021
$???
2022
$???
$80,262
2023
$81,025
2024
$80,385
2025
2026
$???
Last Updated on May 01, 2025
2020
$???
2021
$???
2022
$???
2023
$80,262
2024
$81,025
2025
$80,385
2026
$???
Last Updated on May 01, 2025

Software Support Engineer II Salary by Year

Year Average Annual Salary
2020 View More
2021 View More
2022 View More
2023 $80,262
2024 $81,025
2025 $80,385
2026 View More
Last Updated on May 01, 2025

Job Openings of Software Support Engineer II

Salary.com job board provides millions of Software Support Engineer II information for you to search for. Click on search button below to see Software Support Engineer II job openings or enter a new job title here.

Most Common Benefits for Software Support Engineer II

Based on HR-reported data: a national average with a geographic differential
Base Salary 60.5%
Bonuses 10.9%
Social Security 5.5%
401k/403b 3.0%
Disability 1.4%
Healthcare 6.1%
Pension 3.9%
Time Off 8.8%
Core Compensation
Core Compensation Median % of Total
Base Salary $82,827 60.5%
Bonus $14,959 10.9%
Value of Benefits
Core Compensation Median % of Total
Social Security $7,481 5.5%
401K/403B $4,107 3.0%
Disability $1,956 1.4%
Healthcare $8,352 6.1%
Pension $5,280 3.9%
Time Off $12,035 8.8%
Total Compensation $136,997 100%
Core Compensation is based on averages for this job and does not reflect personal factors used to determine your projected salary range.
Value of Benefits indicates the employer's expected contribution and paid time off.
Last Updated on May 01, 2025

What are the salaries of a Software Support Engineer II with different levels of education?

Salaries for Software Support Engineer II with a High School Diploma or Technical Certificate

According to our 100% employer reported salary sources the median salary for a Software Support Engineer II with a Bachelor's Degree is $87,773 - $96,281. Please try our salary wizard to explore how other factors like location, Years of experience and number of direct reports can impact your base pay and bonus.

Software Support Engineer II Salaries by Degree Level

Last Updated on May 01, 2025
Typical Education for Software Support Engineer II
Degree Level % of user with this level of education
No Diploma 1.7%
High School 13.2%
Associates 7.4%
Bachelors 57.9%
Masters 19.4%
Doctorate 0.4%
Typical Education for Software Support Engineer II
No Diploma 1.7%
High School 13.2%
Associates 7.4%
Bachelors 57.9%
Masters 19.4%
Doctorate 0.4%
view as table

Software Support Engineer II Salaries by Degree Level

Last Updated on May 01, 2025

What Am I Worth?

FAQ about Software Support Engineer II

1. What is the average salary of a Software Support Engineer II?

The average annual salary of Software Support Engineer II is $82,827. In case you are finding an easy salary calculator, the average hourly pay of Software Support Engineer II is $40; the average weekly pay of Software Support Engineer II is $1,593; the average monthly pay of Software Support Engineer II is $6,902.

2. Where can a Software Support Engineer II earn the most?

A Software Support Engineer II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Software Support Engineer II earns the most in San Jose, CA, where the annual salary of a Software Support Engineer II is $104,470.

3. What is the highest pay for Software Support Engineer II?

The highest pay for Software Support Engineer II is $100,692.

4. What is the lowest pay for Software Support Engineer II?

The lowest pay for Software Support Engineer II is $66,409.

5. What are the responsibilities of Software Support Engineer II?

Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

6. What are the skills of Software Support Engineer II

Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.)

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.)

Computer Science: Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.

3.)

Linux: Managing a system's hardware and resources using a Unix-like open-source operating system.

About Our Data

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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The average salary for a Software Support Engineer II is $82,827 per year in the United States, updated at May 01, 2025.
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