As of July 01, 2026, the average salary for a Voice Communications Analyst II in the United States is $80,820 per year, which breaks down to an hourly rate of $39.
However, a Voice Communications Analyst II's salary can vary significantly. Here’s a look at the typical salary range:
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A Voice Communications Analyst II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
Experience is a primary driver of a Voice Communications Analyst II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Voice Communications Analyst I | 0-2 years | $69,800 |
| Voice Communications Analyst II | 2-4 years | $80,820 |
| Voice Communications Analyst III | 4-7 years | $105,349 |
| Voice Communications Analyst IV | 7+ years | $126,882 |
| Audio Visual Supervisor | 7+ years | $84,668 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Voice Communications Analyst IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Written Communication | 6.25% |
| Data Networks | 4.69% |
| Programming | 1.56% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Solutions Development
|
$88,902 |
10%
|
|
System Configuration
|
$85,669 |
6%
|
|
Web Portals
|
$85,669 |
6%
|
|
Leadership
|
$84,053 |
4%
|
|
Team Management
|
$84,053 |
4%
|
|
Service Desk
|
$83,245 |
3%
|
Voice Communications Analyst II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $90,396. While startup companies pay approximate $76,448.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $76,448 |
| Growth Stage | 51~500 | $80,856 |
| Established | 501~5000 | $87,295 |
| Enterprise | 5000+ | $90,396 |
For Voice Communications Analyst II roles, the industry you choose can affect earning potential by as much as 55% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, Voice Communications Analyst positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Voice Communications Analyst II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $101,025 | $49.0 | 25% |
| Financial Services | $96,984 | $47.0 | 20% |
| Pharmaceuticals | $95,368 | $46.0 | 18% |
| Energy & Utilities | $92,943 | $45.0 | 15% |
| Internet | $90,518 | $44.0 | 12% |
Your level of education can impact your salary potential. While many Voice Communications Analyst IIs enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Voice Communications Analyst II with a Associate's Degree is between $79,357 and $85,394).
Voice Communications Analyst II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 14.3% |
| High School | 14.3% |
| Associates | 28.6% |
| Bachelors | 57.1% |
| Masters | 0.0% |
| Doctorate | 0.0% |
Understanding how a Voice Communications Analyst II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on July 01, 2026For a Voice Communications Analyst II, the most direct path to higher earnings is advancing to the Voice Communications Analyst III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $105,349 - a projected growth of 30% over your current level.
Salaries for a Voice Communications Analyst II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $80,778 in 2023 to around $80,315 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Voice Communications Analyst II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $80,778 |
| 2024 | $80,986 |
| 2025 | $80,315 |
| 2026 |
View More
|
| 2027 |
View More
|
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A Voice Communications Analyst II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Voice Communications Analyst II earns the most in San Jose, CA, where the annual salary of a Voice Communications Analyst II is $101,938.
The highest pay for Voice Communications Analyst II is $94,887.
The lowest pay for Voice Communications Analyst II is $64,209.
Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.
The Software & Networking industry offers the highest average compensation for Voice Communications Analyst II roles, with salaries approximately 25% above the market median.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
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