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Voice Communications Analyst II Salary in the United States

How much does a Voice Communications Analyst II make in the United States?

As of September 01, 2026, the average salary for a Voice Communications Analyst II in the United States is $80,824 per year, which breaks down to an hourly rate of $39.

However, a Voice Communications Analyst II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $94,891
  • Majority Range (25th-75th percentile): $72,131 to $88,187
  • Entry-Level (10th percentile): $64,216
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Voice Communications Analyst II Salaries

A Voice Communications Analyst II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Voice Communications Analyst II Salaries?

Experience is a primary driver of a Voice Communications Analyst II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Voice Communications Analyst I (0-2 years): $69,804
  • Voice Communications Analyst II (2-4 years): $80,824
  • Voice Communications Analyst III (4-7 years): $105,357
  • Voice Communications Analyst IV (7+ years): $126,894
  • Audio Visual Supervisor (7+ years): $84,685
Job Role Years of Experience Average Salary
Voice Communications Analyst I0-2 years$69,804
Voice Communications Analyst II2-4 years$80,824
Voice Communications Analyst III4-7 years$105,357
Voice Communications Analyst IV7+ years$126,894
Audio Visual Supervisor7+ years$84,685
View as Graph

How Do Voice Communications Analyst II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Voice Communications Analyst IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $89,488.
  • California: $89,149.
  • Massachusetts: $87,961.

Top Paying Cities for Voice Communications Analyst IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $101,943
  • San Francisco: $100,827
  • Oakland: $98,702

What Skills Can Increase a Voice Communications Analyst II's Salary?

Demanded Skills for the Role:

  • Written Communication (Mentioned in 6.25% Job Postings): Communicating information through written media to educate, inform and influence the target audience.
  • Data Networks (Mentioned in 4.69% Job Postings): Data networks refer to systems designed to transfer data between two or more access points via the use of system controls, transmission lines and data switching
  • Programming (Mentioned in 1.56% Job Postings): Executing logic to facilitate computing operations and functionality in one or more languages.
Skills Demand Percentage
Written Communication 6.25%
Data Networks 4.69%
Programming 1.56%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Voice Communications Analyst II's salary.

  • Solutions Development: Can increase your salary by up to 10%.
  • System Configuration: Can increase your salary by up to 6%.
  • Web Portals: Can increase your salary by up to 6%.
Skill Salary Salary % Increase
Solutions Development $88,906
10%
System Configuration $85,673
6%
Web Portals $85,673
6%
Get Latest Data

Voice Communications Analyst II Salary by Company Size: Startups vs. Enterprise

Voice Communications Analyst II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $90,324. While startup companies pay approximate $76,405.

Voice Communications Analyst II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $76,405
Growth Stage 51~500 $80,806
Established 501~5000 $87,220
Enterprise 5000+ $90,324

Voice Communications Analyst II Salary by Industry: Top Paying Sectors

For Voice Communications Analyst II roles, the industry you choose can affect earning potential by as much as 55% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, Voice Communications Analyst positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Voice Communications Analyst II as a support function rather than a direct revenue driver.

The top paying industries for a Voice Communications Analyst II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$101,030$49.025%
Financial Services$96,989$47.020%
Pharmaceuticals$95,372$46.018%
Energy & Utilities$92,948$45.015%
Internet$90,523$44.012%

How Education impacts a Voice Communications Analyst II's Salary?

Your level of education can impact your salary potential. While many Voice Communications Analyst II enter the field with a Bachelor's Degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Voice Communications Analyst II with a Bachelor's Degree is between $79,882 and $85,728.

Voice Communications Analyst II Salaries by Degree Level

Typical Education for Voice Communications Analyst II
Degree Level % of user with this level of education
No Diploma 14.3%
High School 14.3%
Associates 28.6%
Bachelors 57.1%
Masters 0.0%
Doctorate 0.0%
View as Graph

Voice Communications Analyst II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Voice Communications Analyst II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$72,131
Average $80,824/year
$88,187
$6,011
Average $6,735/month
$7,349
$1,387
Average $1,554/week
$1,696
$35
Average $39/hour
$42
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $88,187 $7,349 $1,696 $42
Average $80,824 $6,735 $1,554 $39
25th Percentile $72,131 $6,011 $1,387 $35

Voice Communications Analyst II Salary Growth & Career Path

Voice Communications Analyst II

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Advancement

For a Voice Communications Analyst II, the most direct path to higher earnings is advancing to the Voice Communications Analyst III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $105,357 - a projected growth of 30% over your current level.

Most common benefits for Voice Communications Analyst II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Voice Communications Analyst II

Here are companies hiring for Voice Communications Analyst II and their salaries, click below for more details.

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FAQ about Voice Communications Analyst II

1. Where can a Voice Communications Analyst II earn the most?

A Voice Communications Analyst II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Voice Communications Analyst II earns the most in San Jose, CA, where the annual salary of a Voice Communications Analyst II is $101,943.

2. What is the highest pay for Voice Communications Analyst II?

The highest pay for Voice Communications Analyst II is $94,891.

3. What is the lowest pay for Voice Communications Analyst II?

The lowest pay for Voice Communications Analyst II is $64,216.

4. What are the responsibilities of Voice Communications Analyst II?

Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

5. What industry pays the highest salary for Voice Communications Analyst II?

The Software & Networking industry offers the highest average compensation for Voice Communications Analyst II roles, with salaries approximately 25% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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