As of March 01, 2025, the average annual salary for a Voice Communications Analyst II in the United States is $85,547. Salary.com reports that pay typically ranges from $73,678 to $93,091, with most professionals earning between $62,872 and $99,960.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $93,091 | $7,758 | $1,790 | $45 |
| Average | $85,547 | $7,129 | $1,645 | $41 |
| 25th Percentile | $73,678 | $6,140 | $1,417 | $35 |
An entry-level Voice Communications Analyst II with less than 1 year of experience earns about $80,759. With 1-2 years of experience, the average salary increases to $81,109. For 2-4 years of experience, the pay typically rises to $85,172. Senior-level professionals with 5-8 years of experience earn around $88,289, and those with over 8 years of experience can expect an average of $88,512.
| Levels | Salary |
|---|---|
| Entry Level Voice Communications Analyst II | $80,759 |
| Intermediate Level Voice Communications Analyst II | $81,109 |
| Senior Level Voice Communications Analyst II | $85,172 |
| Specialist Level Voice Communications Analyst II | $88,289 |
| Expert Level Voice Communications Analyst II | $88,512 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 0% |
| Top Level | 3% |
| Experienced | 3% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Voice Communications Analyst II compensation over the past six years. For example, the median salary increased from $80,778 in 2023 to approximately $80,986 in 2024. (For a detailed analysis of Voice Communications Analyst II salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Voice Communications Analyst II information for you to search for. Click on search button below to see Voice Communications Analyst II job openings or enter a new job title here.
Here are companies hiring for Voice Communications Analyst II and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $85,547 | 70.1% | ||
| Bonus | $811 | 0.7% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $6,606 | 5.4% | ||
| 401K/403B | $3,627 | 3.0% | ||
| Disability | $1,727 | 1.4% | ||
| Healthcare | $8,352 | 6.8% | ||
| Pension | $4,663 | 3.8% | ||
| Time Off | $10,629 | 8.7% | ||
| Total Compensation | $121,962 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| High School | 14.3% |
| Associates | 28.6% |
| Bachelors | 57.1% |
What Am I Worth?
The average annual salary of Voice Communications Analyst II is $85,547. In case you are finding an easy salary calculator, the average hourly pay of Voice Communications Analyst II is $41; the average weekly pay of Voice Communications Analyst II is $1,645; the average monthly pay of Voice Communications Analyst II is $7,129.
A Voice Communications Analyst II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Voice Communications Analyst II earns the most in San Jose, CA, where the annual salary of a Voice Communications Analyst II is $107,361.
The highest pay for Voice Communications Analyst II is $99,960.
The lowest pay for Voice Communications Analyst II is $62,872.
Voice Communications Analyst II designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst II ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst II reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Written Communication: Communicating information through written media to educate, inform and influence the target audience.
Data Networks: Data networks refer to systems designed to transfer data between two or more access points via the use of system controls, transmission lines and data switching
Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
