ACCEL SCHOOLS Virtual Student Success Liaison Salary in the United States

The Virtual Student Success Liaison effectively advises students of their class schedules and educational options in conformity with the School’s philosophy and policies, all regulatory requirements, and sound administrative practice.  The Virtual Student Success Liaison motivates students to achieve their full attendance, academic, and behavioral goals, as well as other goals identified.

**Michigan Residency Required**

Responsibilities

• Review, process, and offer guidance to students and parents regarding curriculum choices, class schedules, as well as vocational and post-secondary options after school
• Assist potential applicants and students in understanding the school program, answering all questions
• Actively participate in Admissions Counseling process
• Maintain effective and timely communication with teaching staff and parents on student progress, truancy and attendance and concerns
• Work with school leadership and instructional team to develop plans to negate academic issues that impact student progress toward successful completion of course work
• Administer student vocational interest surveys, vocational guidance, SAT/ACT preparation, SAT/ACT testing location identification, notify of vocational job fairs throughout the state, and notify of college job fairs throughout the state
• Prepare all transcript information for withdrawn and expelled students
• Attend, participate in and/or chaperone school activities such as faculty meetings (before or after school hours), open houses, commencement exercises, student activities
• Other duties as assigned

Skills/Qualifications

• Bachelors’ degree
• Michigan Residency Required
• Prior experience in customer service including interpreting and explaining complex instructions
• Prior experience working with a diverse customer population
• Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
• Excellent written and verbal communication skills that reflect professionalism and tact at all times
• Strong ability to gather, analyze, and interpret student transcript data to make sound decisions
• Ability to problem solve in a thoughtful and analytic manner
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality
• Ability to manage difficult or emotional client situations
• Ability to and willingness to work occasional evenings
• Ability to pass federal, state and local background checks

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bonafide occupational qualification exists.

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