ACCESS 2 INTERPRETERS Customer Service Dispatch, Full Time 7am - 3pm Salary in the United States

MUST LIVE IN THE COLUMBUS, OHIO AREA

MUST BE ABLE TO PASS BACKGROUND CHECK AND DRUG TEST

EXPERIENCED DISPATCHER PREFERRED

First Shift: Monday to Friday 7AM to 3PM

We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.

We want someone who

• Has a keen eye for detail and an eagerness to learn
• Is flexible and can keep up in a fast-paced environment
• Is a team player
• Takes initiative and can multi-task
• Communicates professionally and efficiently in person and over the phone

If this feels like the position for you, please respond a detailed resume complete with education, previous work experience, and references. We are an EOE.

Responsibilities and Duties

Upon hire, our candidate will

• Manage a high volume of phone calls
• Schedule multilingual interpreters for assignments
• Conduct inspections and ensure quality control
• Collect, enter, and analyze data
• Submit reports
• Monitor and review progress and accuracy
• Complete a background check and pass a drug screen

Qualifications and Skills

We need someone who

• Has a high school diploma and customer service/dispatch experience
• Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
• Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)

Benefits

Our employee benefits include

• Paid holidays after 90 days
• Five (5) days of Paid Time Off after 90 days
• Medical, dental, vision, and life
• 401K and profit sharing
• Free parking