ALPHA GAMMA DELTA Collegiate Experience Manager Salary in the United States

Our Vision: Inspire the Woman. Impact the World.

Our Mission: Alpha Gamma Delta is an international fraternity for women that exists to provide opportunities for personal development through the spirit of sisterhood. We support lifelong learning as a means to gain understanding and wisdom. We promote the value of fraternal membership and commitment to higher education. We help prepare members to contribute to the world's work. We advocate lifetime involvement in Alpha Gamma Delta.

Your Role in Our Mission:

The Collegiate Experience Manager is broadly charged with increasing member engagement, satisfaction and organizational affinity through supporting the implementation of member experience and leadership development programming. The Collegiate Experience Manager also directs the Leadership Consultant Program, and ensures the resources and support provided by the Leadership Consultant Program remains effective and relevant in meeting the needs of the Fraternity’s members and chapters. This role frequently collaborates with the Chapter Development Team, Growth Team, Wellness Team and others to cohesively improve the member experiences, increase organizational affinity and promote lifelong involvement in Alpha Gamma Delta.

Your success will be defined by your ability to cultivate a team highly skilled in coaching, relationship building and representing the best of Alpha Gamma Delta; to build collaborative and productive relationships with staff, volunteers and members; produce high quality results against hard deadlines; and, be proactive in anticipating and addressing needs of the Leadership Consultant Program, an integral element of a growing and ever-changing organization.

What You Will Be Doing:

• Collaborate with fellow Education Team members to develop, implement and review the Fraternity’s educational strategy. Focus on the adoption, implementation and successful execution of the Elevate path of the Epsilon Pi Journey, the Fraternity’s personal and leadership development program for collegiate members.
• Support initiatives, such as those related to member retention and senior experience, that promote a positive member experience, increased organizational affinity and lifelong involvement in Alpha Gamma Delta.
• Participate in the evaluation of the effectiveness of Fraternity programming at the collegiate level with respect to the Fraternity’s mission, vision and strategic plan. Recommend changes as appropriate.
• Coordinate all logistical facets of the Leadership Consultant (LC) Program including, but not limited to:
  • Market the program so it attracts the most qualified candidates;
  • Recruit and hire from inception to completion;
  • Plan, lead and execute training in collaboration with staff and volunteers;
  • Coordinate logistics of all debrief periods and Interview Weekend;
  • And oversee the reporting process including training, editing, tracking and distribution.
• Supervise and coach the Leadership Consultants through a combination of one-on-one interaction and team meetings. Set the team vision and create tangible goals for the Leadership Consultants.
• Work with other teams including Chapter Development, Growth and Wellness to develop and oversee chapter servicing strategy which includes: identifying the frequency and timing of Leadership Consultant chapter visits, developing the expectations and resources for a successful collegiate visit, and ensuring the collection of necessary data through reporting mechanisms.
• Supervise the Member Retention Committee of the Volunteer Service Team.
• Travel as a representative of the Fraternity for industry events, chapter visits, Fraternity programs and events, university presentations and other purposes as needed.

You Are:

• An encourager at heart, with a passion for maximizing the potential of others.
• A believer in people and an effective coach, mentor, trainer and advocate.
• A team player, able to collaborate closely with others while exhibiting a positive attitude.
• An excellent communicator with strong verbal and written skills in the English language and a strong ability to help people understand the “why” and see their role in the bigger picture.
• Creative and resilient—able to work through complex problems and help others navigate challenging situations.
• Well-organized, able to work with minimal supervision and manage your time in a results-oriented environment.
• Flexible, able to adapt to changing needs, shift priorities as required and enjoy working in a fast-paced environment.
• Able to demonstrate sound decision-making in high-pressure conditions with minimal oversight.
• An advocate and resource for Alpha Gam’s collegiate members and chapters as well as the power of the Leadership Consultant program and the impact that it can make on the International Fraternity.

Qualifications:

• A bachelor’s degree is required. A master’s degree may be beneficial.
• Minimum of two to three years’ experience in a related field is required. Experience as a Leadership Consultant is desirable.
• Demonstrated experience coaching, supervising or managing others is required.
• Recruitment, program development and implementation, volunteer engagement and support, policy and procedure creation, project plan creation and training skills are all very desirable.
• Membership in Alpha Gamma Delta (or another fraternity/sorority) is required.
• Proficiency with the Microsoft Office Suite (Excel, Forms, PowerPoint, Outlook and Word) is required and experience using a learning management platform is desirable.
• Ability and willingness to travel up to 30% of the time as a representative of the Fraternity when needed.
• Must be able and willing to lift and carry items 35-50 lbs.
• Work from the International Headquarters offices in Indianapolis, IN or work remotely and travel to International Headquarters when needed.

Supervisory Responsibilities: Leadership Consultants

Job-Status: Salaried, exempt

Reports to: Director of Educational Strategy

Other Duties: The above statements are intended to describe the general nature and level of work being performed in this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Equal Employment Opportunity Policy: We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.