JOB DESCRIPTION

Summary

A technical sales representative works to build new, and reinforce existing client relationships with a focus on increasing company revenue and exploring new services and opportunities. The technical sales representative works in the business development department to sell ARL’s services and helps the marketing department to generate market development plans.  These tasks require the representative to be familiar with the services ARL offers and how this intersects with the needs of current and potential clients.  In assisting clients, the technical sales representative listens to needs, recommends services, and composes quotes to perform the appropriate work.  Up-to-date knowledge of competitor’s offerings should be a focus to provide ARL’s clients with the best possible service. They work with the Director of Business development and other in-house groups to develop new services, decide how ARL’s capabilities should be offered, and how to sell and market those services in a competitive marketplace.

Essential Functions

• Follow up on and develop sales both by phone, email, and face to face meetings
• Communicate effectively with clients and their decision makers
• Write quotes for existing clients studies and potential clients
• Assist Client Services with customer phone calls
• Interact with all members of the company, at all levels, to accomplish goals
• Assess market trends and regulations
• Analyze and pursue potential new markets for ARL
• Represent ARL at industry technical meetings, trade shows, and at client facilities
• Research accounts and generate or follow through on sales leads
• Maintain and expand sales within your assigned territory
• Design studies based on client requirements and lead clients to execute quotes
• Provide clients with routine guidance on regulatory questions and testing services
• Align ARL’s capabilities with client expectations and ensure client satisfaction
• Review and assist in changes and updates to marketing strategy
• Assist in client invoicing and receiving to ensure the appropriate charges are applied
• Represent ARL at industry technical meetings, trade shows, and at client facilities

Competencies

• Communication Proficiency
• Proficiency with Microsoft Office Suite
• Strong Teamwork
• Problem Solving/Logical Reasoning Technical Scientific Understanding
• Collaboration Skills.
• Customer Service
• Provide client guidance
• Comfortable with deadlines
• Goal oriented

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. Attendance at the office is required.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is a largely sedentary role; however, some carrying and setting up of exhibit displays is required.  Standing while at exhibit booth for extending periods of time may also be required. 

Position Type/Expected Hours of Work

This is a full-time position.

Days and hours of work are Monday through Friday, approximately 8:00 a.m. to approximately 6:00 p.m.

Travel

Some overnight and local day travel may be necessary (~10-20%) and may include weekends.

Required Education and Experience

A minimum of a Bachelor’s degree in science or business.

Preferred Education and Experience

2 years of experience working in a laboratory setting and 2 years of sales experience.

AAP/EEO Statement

ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless oftheir race, color, creed, religion, gender, age, sexual orientation, genderidentity, national origin, disability, veteran status, genetics or any othercharacteristic protected by state, federal, or local law.  ARL Bio Pharma,Inc. expressly prohibits any form of workplace harassment based on race, color,creed, religion, gender, age, sexual orientation, gender identity, nationalorigin, disability, veteran status, genetics or any other characteristicprotected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc.  employees to perform their job duties mayresult in discipline up to and including discharge. Further, the company takesaffirmative action to ensure that applicants and employees are treated withoutregard to any of these characteristics.

Other Duties

Please note this job description is not designed to cover orcontain a comprehensive listing of activities, duties or responsibilities thatare required of the employee for this job. Duties, responsibilities, and activities may change at any time with or withoutnotice.