ATHENAHEALTH Virtual Project Associate Salary in the United States

Connect with work that matters. Be a part of transforming the healthcare industry!

We are looking for a Project Associate to join our Virtual athenaOne Implementation team within our Customer Success division. Your job will be to implement, manage and provide training on athenahealth’s service offerings for our small ambulatory care clients. But enough about us; let’s talk about you. 

You are consultative and can manage clients in a virtual capacity. You show your resourcefulness by finding creative ways to execute, even when there’s not a predetermined path to follow. Building strong relationships and delivering customer-centric solutions come naturally to you. You are an influencer on your team and others can count on you.   

The Team: Our Virtual athenaOne Implementation team manages clients nationwide that range in size from one to six providers. Our team is well-represented in our Atlanta and Watertown offices, and we set the tone for the overall success of the client through serving as the primary point of contact in the implementation stages of the client’s transition onto our electronic health record.   

Job Responsibilities 

• Lead, coordinate and manage multiple client projects simultaneously within specified timelines   
• Provide consultative guidance on practice workflow  
• Facilitate practice assessments and trainings via phone to prepare clients to “go-live” 
• Utilize performance monitoring analytics to optimize client performance  
• 20% travel required for onboarding training purposes  

Typical Qualifications 

• Bachelor’s degree required  
• Experience in a healthcare setting preferred  
• Independent contributor and team player with critical thinking and problem-solving abilities  
• Effective written and verbal communication  
• Excellent planning and organizational skills 

About athenahealth 

• Our Purpose: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. 
• Our Location: This role can be based in either our Watertown, MA headquarters outside of Boston or in Atlanta, GA at Ponce City Market. 
• Our Culture: At athenahealth, our employees (or “athenistas”) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you. 
• Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few. 

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at

taoperations@athenahealth.com for assistance.

https://www.athenahealth.com/careers/equal-opportunity