BILLSHARK BILLSHARK Entry Level Customer Service position Salary in the United States

 If you're looking for a fun, start-up HYBRID opportunity, keep reading...

We're growing and looking to add more Sharks to the Tank so we can continue to "WOW" our customers with exceptional service. We will give you all the tools you need to succeed in this role and you will have fun while you're doing it. Come join a winning, Mark Cuban-backed business and make a difference!

Responsibilities: 

• Outbound calling to negotiate with the customer's providers (Comcast /AT&T / Verizon, etc..) on behalf of the customer in oPPrder to save the customer as much money as possible
• Identify and record savings "patterns" to create a more efficient, repeatable negotiation process
• Document the customer's negotiation "journey" in the CRM
• Consult with the customers explaining the process, setting expectations, and delivering the great news that you saved them money
• Provide an exceptional customer experience by delivering better service than was expected - every time

Requirements: 

• Successful completion of a 3 month training program will be followed by a HYBRID schedule (half time in the office, half time remote)
• General technical/PC capabilities
• Strong interpersonal skills with the ability to win people over
• Positive, do-what-it-takes attitude
• Willingness to learn new things
• Enjoy laughing and not taking the 'bumps in the road' too seriously
• Alignment with our core values; Tenacity, Camaraderie, and Hunger!

Perks: 

• Competitive compensation that includes a base pay plus commission
• Paid holidays and vacation
• Monthly Contests
• Monthly celebrations
• Free healthy snacks
• Gym Facilities On-Site and so much more

There are lots of career opportunities for you as we grow! Jump in the water NOW!

BILLSHARK is looking to build our team with people who share our core values - tenacity, hunger and camaraderie.

Discrimination is Against the Law. BILLSHARK complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BILLSHARK does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. BILLSHARK is an equal opportunity employer.