Hourly Wage for BRANDREP HR Generalist Salary in the United States

Are you ready to put your unique recruiting talents to use as we grow our Sales, Marketing, Operations and Customer Experience teams? Do you have a passion for being a core part of building a team and finding amazing talent?  

Join us at BrandRep,a leading provider of digital marketing services for small and medium sized businesses “SMBs”.  We offer a comprehensive platform of online services: including Local Search Engine Optimization (“SEO”), SEM, Premium Website Creation, Local Directories, Brand Alerts, Review Generation, Social Media Set Up and Publishing - which provides SMB’s with an increasingly important digital presence to generate leads and acquire new customers.

With over a decade of experience and as a Google Certified Channel Partner, BrandRep serves a diverse base of more than 18,000 customers in various end-markets, including healthcare, home services and maintenance, beauty and salons, construction, and others, across the U.S. and Canada. Since its founding, BrandRep has rapidly grown into the brand of choice for business owners seeking a robust, “do-it-for-you” portfolio of digital marketing services that help them to grow their business in their local market. For more information, please visit brandrep.com.

Primary Responsibilities:

Provides administrative support to one or more human resources functions, including call out recruiting, employee/labor relations, compensation, benefits, training, equal employment opportunity, and/or employee records.You are the first point of contact for all our employees and will help assist the HR Operations team with the various employee and manager requests that come through daily. We are seeking an individual who is upbeat, positive, approachable, and passionate about the employee experience!

Employee Onboarding

Support all areas of the Onboarding and Orientation process including:

• Send out Pre-Employment paperwork and track successful completion to ensure proper documents and requirements are collected prior to start date (i.e. Fingerprinting, Offer Letter, arbitration agreement, etc.)
• Coordinate New Hire Orientation 
• Gather appropriate New Hire Documentation and ensure employees are properly set up in the system
• Support Ongoing Onboarding functions such as New Hire Surveys and follow-ups
• Coordinate status of New Hire start date and activities.

Employee Relations

• Answer inquiries from managers and employees on HR policies and procedures.
• Collect initial statements and information regarding employee relations issues; provide HR Manager/Director with preliminary findings and recommendations as appropriate.
• Coordinate and implement HR-related employee engagement activities and recognition events in line with identified Agency initiatives.

HR Administration

• Support all personnel services within the employee life-cycle.
• Maintain personnel records
• Coordinate and/or support personnel meetings and employee education activities such as benefits meetings and open enrollment follow-up.
• Collaborate with and/or provide personnel related support to other departmental teams as needed, in a friendly and positive manner.
• Promote positive and collaborative team dynamics whenever possible.

Other activities and duties may be assigned as appropriate.

ACCOUNTABILITIES

• New Hires are provided with all necessary information, and paperwork is reviewed to assure completeness and on-time submission.
• Departments and hiring systems are kept updated with accurate and timely data.
• Employees’ enquiries are addressed appropriately; information given is correct and advice is in line with the policies.
• Excellent customer service is provided to both internal and external clients.
• Confidentiality and sensitivity to the nature of personnel issues are maintained at all times.
• Staff accessibility is provided on a consistent basis during regularly scheduled work hours to both internal and external clients.
• Both the HR department and the organization are represented with the highest level of professional presence.
• Values and behavior toward “an exceptional workplace” are embedded in all HR services and support.

Qualifications:

• AA degree in HR management or general business or equivalent experience; bachelor’s degree preferred.
• Certification in Human Resources is a plus.
• Minimum 5 years’ experience in human resources at the generalist level.
• Hands-on knowledge of HR Generalist functions such as recruitment, benefits, employee relations, employment, and HR systems.
• Solid knowledge and understanding of relevant personnel laws and regulations.
• Excellent computer skills and working knowledge of common office software.
• Excellent professional/business acumen and ability to establish credibility, trust and partnership at all levels of the organization.
• High energy, enthusiasm and commitment toward the mission, goals and values.
• Creativity, innovation and ability to think out-of- the-box in problem-solving.
• Exemplary verbal and written communication skills.
• Effective interpersonal and influencing skills.
• High level of independence, initiative and self-accountability.
• Ability to prioritize and multitask.

COMPENSATION & PERKS:

• Salary: $60k - 75k (DOE)
• Job Type: Permanent
• Medical Benefits after 60 days of employment (for full-time/permanent employees)
• Recently moved to a stunning, high-tech office with media area and collaboration zones in January 2020.
• Long-term growth opportunities 
• Fun, positive and high-energy work environment