How much does an Advocate, Customer Financing (Remote) make at companies like CARVANA CO. in the United States? The average salary for Advocate, Customer Financing (Remote) at companies like CARVANA CO. in the United States is $97,722 as of April 24, 2024, but the range typically falls between $87,450 and $107,993. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
About CARVANA CO.
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About Carvana
Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no commission-based positions within our company. We are disrupting the auto industry by removing the painful process of the dealership experience and replacing it with a seamless and convenient online platform.
About the team and position
Our Verifications Advocates play a big role in mitigating risk and safeguarding customer information. Auto loans can be confusing and complicated - our verification team helps simplify the process and ensures our customers are set up for success in their loan. This is a phone-based, customer-facing role where you will be responsible for educating customers on the underwriting process and reviewing account documents to assess risk. Verification Advocates describe themselves as detail-oriented, personable, and tenacious problem solvers!
Carvana is fast-paced, dynamic, and ever-changing. This is a full-time, hourly position. Our work hours will flex up during busy months (Tax Season/Black Friday) and flex down certain times of year due to seasonality. There will be many opportunities for overtime as our demand goes up. Zagging Forward is our jam and we ask a lot from our team when it comes to flexibility!
Working Virtually at Carvana
We have taken steps to support the health and well-being of current and potential employees. Our interview process is hosted virtually and our training programs are now delivered online. This role is temporarily remote/home-based, with the intention of returning to our Tempe corporate office in the future.
While we are working from home, employees must be comfortable with our 'camera-on' culture in interacting with peers and leaders. Customer interactions are over the phone.
**Must live within the Phoenix, Arizona metropolitan area**
What you need to be successful in this temporarily remote/work from home role
What you’ll be doing
What you should have
It would be great if you also had
What we’ll offer in return
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Includes base and annual incentives
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