FRESH VALUE Grocery Manager Salary in the United States

The Grocery Manager ensures that the Grocery, Dairy, Frozen Foods, and Beer/Wine departments are well managed, resulting in a positive shopping experience for Fourth Avenue Supermarket customers. The Grocery Manger is very involved with the department employees, and assists in hiring, coaching, and training employees, as well as conducting meetings and scheduling. This position is essential in ensuring that products are handled properly, rotated to ensure freshness, and that date controls are performed. Also responsible for ordering, vendor communications, compliance and sanitation, back room inventory and controls, and management of workplace and department safety, as well as reporting, financial control, and budget responsibilities.

Work hours may include nights, weekends and holidays. Flexibility in store assignment is also required. Handling large sums of cash and closing the store each night in compliance with company standards is required.

Essential Functions

• Directs and manages all functions and activities of the Dairy, Frozen Foods, and Beer/Wine departments to achieve sales and profit standards
• Directs team to deliver outstanding customer service
• Greets customers and maintains good customer relations
• Looks for areas where improvements in service may be required; implements processes, procedures and/or changes to address these issues
• Assists management team in meeting sales, stock loss, labor objectives, and margin goals
• Helps control costs by constantly monitoring and improving Grocery, Dairy, Frozen, and Beer/Wine operations to increase profitability
• Helps to manage labor costs and reduce losses due to shrink, damage and pilferage
• Monitors temperature of cases, shelves and storage areas and reports any failures to the Store Manager
• Controls inventory to recommended stock levels, to maximize sales and to minimize stock loss
• Manages and maintains acceptable inventory levels by tracking weekly sales reports; prepares and maintains records of inventories to calculate gross monthly profits consistent with Company guidelines
• Orders product and supplies to meet customer requests and the Company’s gross profit goals.
• Keeps stockroom clean and orderly
• Follows maintenance and sanitation procedures established by Fourth Avenue Supermarket for coolers and freezers; reports problems to Store Manager
• Follows and enforces Fourth Avenue Supermarket Fresh-at-4 Program, ensuring proper rotation and organization of product and removing out-of-code items
• Ensures placement of only saleable merchandise on the grocery shelves, paying particular attention to code dates
• Promptly handles resets according to schedule, including deleted and new merchandise
• Ensures weekly sale items are ordered, stocked, and available for our customers
• Monitors all vendors to ensure proper adherence to Fourth Avenue Supermarket standards
• Assists in preparation of store for physical inventory counts
• Assists with and/or oversees the unloading of trucks from distribution centers
• Verifies all deliveries against invoices, notes shortages and overages and reports them to the appropriate supplier
• Enforces and follows department practices regarding the receiving and stocking of product to ensure freshness and quality
• Participates with store merchandising (i.e. building displays, stocking, holiday and seasonal merchandising) in order to meet the profit objectives of the department
• Ensures that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Schedules assigned employees and determines work assignments that most effectively utilize their skills and abilities
• Oversees and directly participates in on-the-job training efforts in the department
• Maintains a safe and clean environment
• Ensures that department associates work safely at all times
• Manages department staff to include: interviewing, hiring, training and development, delivering on-time performance appraisals, providing feedback, scheduling, counseling and terminating

Knowledge, Skills and Abilities

• 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry; plus degree in business, management, marketing, retailing, communications, advertising, liberal arts, or related fields preferred; or an acceptable combination of experience and education
• Strong communication skills, both written and verbal, are essential
• Strong orientation to detail and analytical skills
• Solid problem solving skills and decisiveness
• Ability to work flexible schedule, including nights, weekends, and holidays
• Proven leadership ability to build, motivate and maintain staff
• Forklift/power jack training and experience
• Food Safety certification
• Excellent interpersonal and communication skills
• Ability to handle stressful situations
• Organization and planning skills
• Able to prioritize and handle multiple tasks
• Ability to delegate effectively
• Computer skills: Microsoft Office Software including Outlook, Word, and Excel

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this position or that a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must vertically transfer milk trays weighing up to 60 lbs., from 9” to 62”, for up to 25 hours
• Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance
• Must use Pallet jack to move pallets weighing up to 1000 lbs., requiring a force up to 50 lbs., for a distance up to 120 feet for up to 1 hour
• Must use a utility cart to move product weighing up to 500 lbs., requiring up to 25 lbs. of force, for a distance of 120 feet for up to 1 hour
• Must use a grocery cart to move product weighing up to 10 lbs., requiring a force up to 5 lbs., for a distance up to 120 feet for up to 10 hours
• An upper body force of 10 lbs. for up to 1 hour is required
• Bilateral coupling forces up to 50 lbs. for up to 30 hours are required
• Will need to use a 2 step stool for up to 1 step per hour
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
• Standing continuously for 3 hours, for a total of up to 8 hours, is expected
• Will work inside controlled temperatures
• Vision required to stock, clean, organize, inventory, accept cash, verify cash tills, and do other administrative work
• This job may have specific physical demands including, but not limited to, the following: ability to lift up to 75 lbs.; ability to operate machinery with moving mechanical parts; and ability to bend, reach, kneel, squat, stand for a long period of time and push/pull heavy loads. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
  
  At Fourth Avenue Supermarket we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Fourth Avenue Supermarket hires and promotes individuals solely on the basis of their qualifications for the position to be filled. The position covered by this Job Description is expressly declared to be "at will," meaning the Company has the right to terminate the incumbent's employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee. Any change to this "at will" employment status must be in writing and signed by the company designated personnel.