UNITED FOOD BANK Volunteer Coordinator Salary in the United States

Description

The Volunteer Coordinator is responsible for volunteers and volunteer activities associated with United Food Bank on evenings and every other Saturday. The Volunteer Coordinator is the person accountable for volunteers during program activities that occur at Javalina, Nina, and other distributions requiring volunteers. Other duties may be assigned by the External Affairs Director or President and CEO.

Requirements

Essential Duties and Responsibilities: 

• Lead volunteer activities on evenings Monday, Tuesday, Wednesday and every other Saturday.

• Recruit groups; youth, religion, and individuals to volunteer for evening volunteer activities. 

• Motivate volunteers to assist with sorting food and building Emergency Food Boxes as United Food Bank’s primary volunteer activities 

• Manage and maintain a current and accurate volunteer activity calendar & schedule

• Maintain ongoing communication and training with volunteers in areas to be able to effectively provide safe, usable product for distribution by United Food Bank

• Coordinate volunteer activities for United Food Bank departments requiring volunteers as well as cultivate and maintain a Lead Volunteer group

• Document, implement and maintain general volunteer service guidelines and protocols

• Keep informed regarding industry standards and best practices

• Track data and prepare all monthly, quarterly and annual reports regarding volunteers, as necessary

• Work closely Volunteer Manager to assess volunteer opportunities and organization’s needs.

• Maintain volunteer management software, including e-communications and reporting.

• Arrange volunteer appreciation programs and activities

• Actively seek out and staff volunteer and community outreach events (volunteer fairs, educational activities, community events, etc.) to enhance local-area foodservice non-profit’s presence

• Attend regular staff meetings to coordinate volunteer and community engagement activities with agency and department staff and perform other duties as assigned

Qualifications 

• Associates Degree at a minimum of one-year equivalent experience coordinating volunteers and/or experience in volunteer recruitment and training

• Demonstrated experience, knowledge and proficiency in Microsoft Office products, specifically Access, Word, Excel, and Outlook.  Volunteer management software a plus

• Excellent people skills are required

• Ability to work independently with minimal supervision

• Self-motivated, dedicated to accomplishing tasks, able to take initiative and solve problems

• Strong organizational and relationship building skills

• Must be people-oriented and work well as part of a team

• Excellent verbal and written communication skills

• Commitment to the organization’s mission and goals

• Must be available to work most Saturdays, as well as some other weekday evenings, as the job demands

• Valid driver’s license required and insurability required

Knowledge of best practices in volunteer resource management. Current trends and issues in volunteer resource management. Legal and/or insurance issues and risk management concerns in volunteer resource management. Electronic volunteer record-keeping practices. Effective management of volunteer programs, including recruitment, placement, supervision, and recognition of volunteers. Event, project and program coordination. 

Skill in effective individual and team interaction. Effective written, oral and interpersonal communication. Use of computer software programs, specifically Microsoft Office products, including Access and electronic communication. Effective time and priority management. Effective organization and event coordination. Problem-solving. Data and trend analysis. Technical/electronic database management. Public speaking. Program planning and implementation. Writing reports and presenting project data summaries as required.

Ability to develop effective and positive interpersonal working relationships with diverse staff and volunteers at the local-area food service non-profit, professional colleagues, donors, vendors, and other stakeholders. Analyze complex situations and make sound recommendations. Manage sensitive and delicate situations with a high degree of cordiality and, at times, confidentiality. Meet project deadlines. Evaluate and establish priorities. Work evenings and weekends, as needed. React to changing program needs. Possess and maintain a Class D Arizona Driver's license.

Competencies: 

• Values Focused – emphasizes organizational values in their work activities and inspires co-workers to follow their lead.

• Analytical – synthesizes complex and/or diverse information.

• Problem Solving – makes timely and sound decisions based on logical presumptions that reflect factual information; prioritizes work tasks, goals and objectives; considers confidentiality of information before sharing with others.

• Oral Communication – Speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. 

• Delegation – delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.

• Leadership – inspires and motivates others to perform well, accepts feedback from others.

• Management Skills – includes staff in planning, decision-making, facilitating and process improvement; is available to staff; Provides regular performance feedback, and develops subordinates’ skills and encourages growth. 

• Quality Management – looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

• Judgment – displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions. From a leadership perspective, considers issues and/or opportunities by rising above the day-to-day activities, the standard or usual way of operating, conflicting personal and organizational goals and personal relationships and loyalties.

• Planning/Organizing – prioritizes and plans work activities, uses time efficiently and develops realistic action plans. 

• Safety and Security – actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.