How much does a Help Desk Agent make in Boston, MA? The salary range for a Help Desk Agent job is from $44,137 to $55,958 per year in Boston, MA. Click on the filter to check out Help Desk Agent job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.
– having technical expertise in the industry in which they work is particularly helpful for help desk agents.
December 22, 2021
Depending on what you sell, your reputation and customer retention may depend on the effectiveness of you help desk.
December 22, 2021
The specific duties help desk agents perform can vary greatly based on the product and industry they support.
December 20, 2021
If they do get benefits, help desk agents typically enjoy health insurance and vacation and sick time.
December 16, 2021
If the problem is too complicated for the help desk agent to resolve on their own, they escalate it to tier two or tier three support teams.
December 14, 2021