How much does an It Customer Success Manager make in Connecticut? The salary range for an It Customer Success Manager job is from $108,539 to $153,253 per year in Connecticut. Click on the filter to check out It Customer Success Manager job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.
But the difference between a customer success manager and an account manager is that customer success managers aren’t focused on winning the next account or putting out individual fires.
December 22, 2021
Customer Success Managers are responsible for understanding what their customers want, how to improve their experience in the product, and increasing customer loyalty.
December 22, 2021
Customer Success Managers may supervise customer success staff and report to a general manager or business manager, making them middle-management level officers.
December 21, 2021
The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
December 21, 2021
Consequently, more companies are shifting responsibility for ongoing customer care and growth from an account manager to a customer success manager (CSM).
December 20, 2021