How much does a Senior Service Desk Analyst make in Saint Louis, MO? The salary range for a Senior Service Desk Analyst job is from $58,564 to $72,284 per year in Saint Louis, MO. Click on the filter to check out Senior Service Desk Analyst job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.
The Service Desk sets the standard of behaviour for customer engagement, playing a key customer advocacy role, developing and delivering services that support customer needs and inform IT Services objectives.
December 21, 2021
Ensures Service Desk Specialists incidents are resolved are accurate and in the agreed upon time frame.
December 20, 2021
Ensures Service Desk Agents follow defined processes, procedures and measurements; ensures documentation and procedures are defined to maximize first call resolutions.
December 19, 2021
To act as a senior resource for the Service Desk Team and to provide a broad range of IT support to end users within the University, via telephone, electronic communication and remotely.
December 19, 2021
To provide an excellent Service Desk and Desk Side support service to local users as well as user from S.E.A region either onsite of offsite.
December 19, 2021