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Technical Customer Service Salary in Massachusetts

How much does a Technical Customer Service make in Massachusetts? The salary range for a Technical Customer Service job is from $45,826 to $58,723 per year in Massachusetts. Click on the filter to check out Technical Customer Service job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at March 01, 2025
$52,254
Per Year
The average salary for a Technical Customer Service is $52,254
per Year in Massachusetts.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$45,826
$52,254
Medium
$58,723

Highest Paying Cities for Technical Customer Service in Massachusetts

Here are the top eight that pay the highest Technical Customer Service salary in MA. Due to the cost of living in different locations, the Technical Customer Service salary will also be different. Boston with the highest wage for the Technical Customer Service in Massachusetts has a high living wage too. Explore more salary information by clicking the city name.

States with Higher Salaries for Technical Customer Service

Technical Customer Service works in Massachusetts will receive the highest salary in the United States, followed by California, New Jersey. These states have more job opportunities than other places. At the same time, the competition will be fiercer too. People need to improve their competitiveness to get a job in these cities.

How Much Do Similar Professions Get Paid in Massachusetts?

The Technical Customer Service jobs have a lot of different directions. And, the job title can also be quite different from in diverse companies. Some job titles may not include the Technical Customer Service, while they have the Technical Customer Service responsibilities. So, here are some similar jobs and their salaries. Click the link which you are interested in to explore more data.
Customer Service Technical Analyst
Average salary
United States
$43,877
per Year
Technical Customer Service Advisor
Average salary
United States
$65,769
per Year
Customer Service/ Technical Support Representative
Average salary
United States
$43,514
per Year

How Much Should You Be Earning?

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What Does a Technical Customer Service Do?

As a Technical Customer Support Specialist, you'll engage with Enterprise and Amazon Partner Network (APN) customers by providing e-mail/phone/chat support and training.

December 21, 2021

These incidents are either perceived or actual deficiencies with the service or product the customer is seeking support for.

December 17, 2021

To succeed as a technical support representative, agents must be able to exhibit patience and understanding when speaking to customers.

December 16, 2021

They need many of the same skills that customer support agents have, but they must also have a strong technical understanding and teaching ability to ensure customers get the help they need.

December 13, 2021

Technical support is typically only available to customers who specifically request it or are identified as truly needing it.

December 08, 2021

Most Common Benefits for Technical Customer Service

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for a Technical Customer Service
Get a personal salary report to know Which factors can influence Technical Customer Service salary.
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As a Technical Customer Support Specialist, you'll engage with Enterprise and Amazon Partner Network (APN) customers by providing e-mail/phone/chat support and training.
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Check the below career pages for detailed pay ranges for similar professions to Technical Customer Service:
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Hyde Park pays the highest Technical Customer Service wage. Get personal salary report to explore more salary information in different cities.
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The Technical Customer Service salary range is $45,826 to $58,723 in MA.
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