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As of August 01, 2026, the average salary for a Customer Relations Representative in Virginia is $51,819 per year, which breaks down to an hourly rate of $25.
However, a Customer Relations Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Relations Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $59,588 | $4,966 | $1,146 | $29 |
| Average | $51,819 | $4,318 | $997 | $25 |
| 25th Percentile | $47,866 | $3,989 | $920 | $23 |
Michael Blakeley - State Farm Agent - Reston, VA
R. Patrick Blevins - State Farm Agent - Staunton, VA
Azzy Abu-Omar - State Farm Agent - Fairfax, VA
AJ Fraley - State Farm Agent - Newport News, VA
A Customer Relations Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Relations Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Relations Representative | $38,799 |
| Customer ... Level Customer Relations Representative | $43,768 |
| Customer ... Level Customer Relations Representative | $51,248 |
| Customer ... Level Customer Relations Representative | $57,267 |
| Customer ... Level Customer Relations Representative | $64,221 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Relations Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Relations Representative roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Customer Relations Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Relations Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $63,219 | $30.0 | 22% |
| Energy & Utilities | $62,183 | $30.0 | 20% |
| Pharmaceuticals | $61,147 | $29.0 | 18% |
| Insurance | $59,592 | $29.0 | 15% |
| Biotechnology | $57,001 | $27.0 | 10% |
Understanding how a Customer Relations Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $59,588 | $4,966 | $1,146 | $29 |
| Average | $51,819 | $4,318 | $997 | $25 |
| 25th Percentile | $47,866 | $3,989 | $920 | $23 |
Ready to take the next step in your career? Browse thousands of current Customer Relations Representative job openings on our job board. Use the search bar below to find your perfect match.
John Patterson - State Farm Agent
Glen Allen, VA
John Patterson - State Farm Agent | Glen Allen, VA
Job Description. Job Description. Benefits. Simple IRA. Hiring bonus. Bonus based on performance. Competitive salary. Flexible schedule. Health insurance. ... more
2 Days Ago
Anh Nguyen - State Farm Agent
Alexandria, VA
Anh Nguyen - State Farm Agent | Alexandria, VA
Job Description. Job Description. Benefits. Opportunity for advancement. Training & development. Competitive salary. Customer Relations Team Member. Ahn Ng... more
3 Days Ago
Matthew Sanderson - State Farm Agent
Virginia Beach, VA
Matthew Sanderson - State Farm Agent | Virginia Beach, VA
Job Description. Job Description. Benefits. Opportunity for advancement. Paid time off. Signing bonus. Vision insurance. 401(k). 401(k) matching. Bonus bas... more
4 Days Ago
Cindy Shumaker - State Farm Agent
Midlothian, VA
Cindy Shumaker - State Farm Agent | Midlothian, VA
Job Description. Job Description. Benefits. Simple IRA. Health insurance. Opportunity for advancement. Paid time off. Training & development. Bonus based o... more
4 Days Ago
Bobbie Hale - State Farm Agent
Richlands, VA
Bobbie Hale - State Farm Agent | Richlands, VA
Job Description. Job Description. ROLE DESCRIPTION. As a customer relations representative with State Farm Agent Bobbie Hale, you will generate the kind of... more
4 Days Ago
Kelly Witt - State Farm Agent
Ridgeway, VA
Kelly Witt - State Farm Agent | Ridgeway, VA
Job Description. Job Description. Benefits. Bonus based on performance. Paid time off. Competitive salary. ROLE DESCRIPTION. As a Customer Relations Repres... more
4 Days Ago
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