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As of September 01, 2026, the average salary for a Customer Service Associate in Iowa is $40,708 per year, which breaks down to an hourly rate of $20.
However, a Customer Service Associate's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Service Associate Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $45,219 | $3,768 | $870 | $22 |
| Average | $40,708 | $3,392 | $783 | $20 |
| 25th Percentile | $37,114 | $3,093 | $714 | $18 |
Dollar Tree - Cedar Falls, IA
Family Dollar - Anita, IA
Family Dollar - Des Moines, IA
Family Dollar - Dubuque, IA
A Customer Service Associate's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Associate's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Service Associate | $35,789 |
| Customer ... Level Customer Service Associate | $40,377 |
| Customer ... Level Customer Service Associate | $47,282 |
| Customer ... Level Customer Service Associate | $52,829 |
| Customer ... Level Customer Service Associate | $59,248 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Associates. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Service Associate roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Service Associate positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Service Associate as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $46,815 | $23.0 | 15% |
| Biotechnology | $44,779 | $22.0 | 10% |
| Energy & Utilities | $44,779 | $22.0 | 10% |
| Healthcare | $43,965 | $21.0 | 8% |
| Pharmaceuticals | $43,965 | $21.0 | 8% |
Understanding how a Customer Service Associate's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $45,219 | $3,768 | $870 | $22 |
| Average | $40,708 | $3,392 | $783 | $20 |
| 25th Percentile | $37,114 | $3,093 | $714 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Service Associate job openings on our job board. Use the search bar below to find your perfect match.
Dollar Tree
Ames, IA
Dollar Tree | Ames, IA
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited... more
5 Days Ago
Family Dollar
De Witt, IA
Family Dollar | De Witt, IA
Customer Service AssociateWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties in... more
5 Days Ago
Walgreens
Coralville, IA
Walgreens | Coralville, IA
Job Description:Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with co... more
5 Days Ago
Taco Bell - North Liberty
North Liberty, IA
Taco Bell - North Liberty | North Liberty, IA
Taco Bell - North Liberty is looking for a full time or part time crew member to join our team in North Liberty, IA. As a Taco Bell - North Liberty crew me... more
5 Days Ago
Walgreens
Ankeny, IA
Walgreens | Ankeny, IA
Job Description:Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with co... more
5 Days Ago
Dollar Tree
Spirit Lake, IA
Dollar Tree | Spirit Lake, IA
Customer Service AssociateWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties in... more
5 Days Ago
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