Associate II, Customer Service Salary in the United States
How much does an Associate II, Customer Service make in the United States?
As of July 01, 2026, the average salary for an Associate II, Customer Service in the United States is $43,468 per year, which breaks down to an hourly rate of $21.
However, an Associate II, Customer Service's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $52,678
Majority Range (25th-75th percentile): $39,629 to $48,289
Key Factors That Influence Associate II, Customer Service Salaries
An Associate II, Customer Service's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Associate II, Customer Service Salaries?
Experience is a primary driver of an Associate II, Customer Service's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $38,222
Early Career (1-2 years): $43,114
Mid-Level (2-4 years): $50,476
Senior-Level (5-8 years): $56,411
Expert (over 8 years): $63,258
Levels
Salary
Customer ... Level Associate II, Customer Service
$38,222
Associate... Level Associate II, Customer Service
$43,114
Customer ... Level Associate II, Customer Service
$50,476
Customer ... Level Associate II, Customer Service
$56,411
Customer ... Level Associate II, Customer Service
$63,258
$38,2220 yr
$43,114< 2 yrs
$50,4762-4 yrs
$56,4115-8 yrs
$63,258> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Associate II, Customer Service Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Associate II, Customer Services.
For example, consider the average annual salaries in these key locations:
District of Columbia: $48,128.
California: $47,945.
Massachusetts: $47,306.
District of Columbia$48,128
California$47,945
Massachusetts$47,306
Washington$47,132
New Jersey$47,115
Alaska$47,054
Connecticut$46,454
New York$46,211
Hawaii$45,433
Rhode Island$45,068
Maryland$44,820
Minnesota$44,481
Colorado$44,350
Illinois$44,307
Oregon$44,142
Delaware$44,020
New Hampshire$43,944
Virginia$43,772
Pennsylvania$43,272
Nevada$43,020
North Dakota$42,938
Michigan$42,807
Wisconsin$42,759
Vermont$42,664
Texas$42,399
Maine$42,381
Arizona$42,355
Ohio$42,325
Georgia$41,925
Indiana$41,725
Wyoming$41,686
Utah$41,625
Iowa$41,599
Kansas$41,390
Louisiana$41,329
North Carolina$41,308
Missouri$41,299
Florida$41,129
Montana$41,038
Nebraska$40,951
Kentucky$40,903
South Carolina$40,730
Tennessee$40,621
Idaho$40,577
New Mexico$40,260
Oklahoma$40,191
Alabama$39,934
South Dakota$39,504
Arkansas$39,269
West Virginia$39,143
Mississippi$38,765
Top Paying Cities for Associate II, Customer Services
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $54,826
San Francisco: $54,226
Oakland: $53,083
San Jose, CA$54,826
San Francisco, CA$54,226
Oakland, CA$53,083
New York, NY$50,049
Paramus, NJ$49,440
Queens Village, NY$49,438
Passaic, NJ$49,397
Bergenfield, NJ$49,393
Stamford, CT$49,297
Huntington, NY$49,279
Newark, NJ$48,958
Bridgeport, CT$48,866
Vallejo, CA$48,780
New Brunswick, NJ$48,762
Petaluma, CA$48,736
Middlesex, NJ$48,654
Somerset, NJ$48,623
Santa Cruz, CA$48,567
Boston, MA$48,302
Monterey, CA$48,149
Seattle, WA$48,050
Santa Rosa, CA$48,041
Los Angeles, CA$48,028
Juneau, AK$47,915
Washington, DC$47,867
Orange, CA$47,712
Santa Ana, CA$47,597
Long Beach, CA$47,554
Anaheim, CA$47,545
Anchorage, AK$47,524
Santa Maria, CA$47,393
Everett, WA$47,384
Danbury, CT$47,231
Bremerton, WA$47,171
Tacoma, WA$47,015
New Suffolk, NY$47,014
Sacramento, CA$47,002
Santa Barbara, CA$46,954
Trenton, NJ$46,906
San Diego, CA$46,906
Brockton, MA$46,859
Fairbanks, AK$46,752
Lompoc, CA$46,641
Lowell, MA$46,606
Ventura, CA$46,598
Nashua, NH$46,589
Stockton, CA$46,585
Modesto, CA$46,267
Poughkeepsie, NY$46,172
Olympia, WA$46,089
Kennewick, WA$46,089
New Haven, CT$46,072
Lawrence, MA$45,915
Hartford, CT$45,872
Riverside, CA$45,863
New Bedford, MA$45,820
Richland, WA$45,820
Bakersfield, CA$45,759
San Bernardino, CA$45,741
New Britain, CT$45,737
Atlantic City, NJ$45,737
New London, CT$45,720
Norwich, CT$45,707
Portsmouth, NH$45,698
Boulder, CO$45,606
Portland, OR$45,546
Worcester, MA$45,541
Minneapolis, MN$45,407
Philadelphia, PA$45,346
Honolulu, HI$45,202
Saint Paul, MN$45,182
Vineland, NJ$45,172
Providence, RI$45,046
Chicago, IL$44,920
Bellingham, WA$44,868
Springfield, MA$44,833
Baltimore, MD$44,820
Chico, CA$44,711
Pittsfield, MA$44,594
Manchester, NH$44,511
Spokane, WA$44,320
Denver, CO$44,316
Albany, NY$44,111
Troy, NY$44,094
Nassau, NY$44,047
Schenectady, NY$44,003
Wilmington, DE$43,968
Burlington, VT$43,907
Salem, OR$43,890
Portland, ME$43,755
Yakima, WA$43,711
Rochester, MN$43,577
Reno, NV$43,555
Fresno, CA$43,555
Milwaukee, WI$43,516
Detroit, MI$43,472
Ann Arbor, MI$43,465
Allentown, PA$43,459
Colorado Springs, CO$43,385
Syracuse, NY$43,364
Carson City, NV$43,364
Houston, TX$43,303
Eugene, OR$43,281
Gary, IN$43,229
Springfield, OR$43,194
Bismarck, ND$43,185
Galveston, TX$43,155
Medford, OR$43,090
Fort Collins, CO$43,072
Concord, NH$43,051
Austin, TX$43,038
Mesa, AZ$42,946
Reading, PA$42,942
Phoenix, AZ$42,938
Dallas, TX$42,925
Saint Cloud, MN$42,883
Madison, WI$42,825
Utica, NY$42,707
Rochester, NY$42,638
Des Moines, IA$42,633
Raleigh, NC$42,629
Atlanta, GA$42,564
Battle Creek, MI$42,551
Salt Lake City, UT$42,538
Lancaster, PA$42,473
Harrisburg, PA$42,412
Kansas City, MO$42,368
Champaign, IL$42,360
Kansas City, KS$42,360
Fort Worth, TX$42,355
Columbus, OH$42,348
Boca Raton, FL$42,338
Pittsburgh, PA$42,320
Richmond, VA$42,303
Indianapolis, IN$42,294
Cleveland, OH$42,290
Las Vegas, NV$42,238
Cincinnati, OH$42,238
Petersburg, VA$42,173
Huntsville, AL$42,107
Lansing, MI$42,078
Lebanon, PA$42,073
Pueblo, CO$42,068
Appleton, WI$42,055
Buffalo, NY$42,038
Dayton, OH$42,025
Racine, WI$42,016
Charlotte, NC$42,012
Saint Louis, MO$41,999
York, PA$41,973
Elkhart, IN$41,973
Gastonia, NC$41,964
Billings, MT$41,954
Beaumont, TX$41,942
Lorain, OH$41,934
Benton Harbor, MI$41,925
Toledo, OH$41,916
Binghamton, NY$41,894
Rock Hill, SC$41,890
Rockford, IL$41,868
Springfield, IL$41,851
Elyria, OH$41,847
Fargo, ND$41,847
Flagstaff, AZ$41,816
Fort Lauderdale, FL$41,790
Duluth, MN$41,764
Miami, FL$41,764
Cheyenne, WY$41,734
Grand Forks, ND$41,734
Bangor, ME$41,638
Cedar Rapids, IA$41,590
Durham, NC$41,572
Louisville, KY$41,568
Grand Rapids, MI$41,560
Hialeah, FL$41,555
Casper, WY$41,495
Scranton, PA$41,442
New Orleans, LA$41,429
Virginia Beach, VA$41,425
Akron, OH$41,403
Peoria, IL$41,347
Sarasota, FL$41,338
Nashville, TN$41,308
Omaha, NE$41,308
Green Bay, WI$41,308
Baton Rouge, LA$41,286
Charleston, SC$41,277
Jamestown, NY$41,255
Davenport, IA$41,255
Tucson, AZ$41,234
Saint Petersburg, FL$41,208
Tampa, FL$41,199
Evansville, IN$41,173
Port Arthur, TX$41,173
Bradenton, FL$41,156
Santa Fe, NM$41,077
Orlando, FL$40,999
Clearwater, FL$40,986
Canton, OH$40,895
La Crosse, WI$40,895
Albuquerque, NM$40,869
Newport News, VA$40,864
High Point, NC$40,851
Ogden, UT$40,834
Corpus Christi, TX$40,799
Norfolk, VA$40,773
Laramie, WY$40,773
Rock Island, IL$40,747
Saginaw, MI$40,738
Jacksonville, FL$40,734
Salisbury, NC$40,725
Boise, ID$40,716
Moline, IL$40,695
Fort Myers, FL$40,682
Memphis, TN$40,673
Tulsa, OK$40,651
Waterloo, IA$40,625
Spartanburg, SC$40,582
Lincoln, NE$40,560
Fort Wayne, IN$40,551
Provo, UT$40,547
Cedar Falls, IA$40,495
San Antonio, TX$40,477
Greensboro, NC$40,460
South Bend, IN$40,456
Savannah, GA$40,408
Muskegon, MI$40,390
Birmingham, AL$40,386
Winston Salem, NC$40,365
Lake Charles, LA$40,260
Anderson, IN$40,251
Lexington, KY$40,238
Augusta, GA$40,225
Greenville, SC$40,225
Lima, OH$40,191
Wichita, KS$40,186
Tuscaloosa, AL$40,186
Columbia, SC$40,147
Springfield, OH$40,138
Asheville, NC$40,069
Bloomington, IN$40,038
Knoxville, TN$39,882
Shreveport, LA$39,878
Wilmington, NC$39,821
Roanoke, VA$39,821
Topeka, KS$39,743
Frankfort, KY$39,738
Oklahoma City, OK$39,708
Chillicothe, OH$39,691
Longview, TX$39,686
Melbourne, FL$39,682
Sioux Falls, SD$39,612
Mobile, AL$39,608
Terre Haute, IN$39,591
Altoona, PA$39,565
Amarillo, TX$39,534
Killeen, TX$39,521
Fayetteville, AR$39,486
Chattanooga, TN$39,473
Sioux City, IA$39,434
Idaho Falls, ID$39,425
Lynchburg, VA$39,391
Gainesville, FL$39,334
Portsmouth, OH$39,312
Little Rock, AR$39,304
Lafayette, LA$39,286
Youngstown, OH$39,286
Daytona Beach, FL$39,260
Clarksville, TN$39,256
Pensacola, FL$39,252
Temple, TX$39,249
Hopkinsville, KY$39,121
Erie, PA$39,113
Florence, SC$39,095
Charleston, WV$39,026
Great Falls, MT$39,004
Macon, GA$38,943
Tallahassee, FL$38,939
Fayetteville, NC$38,930
Waco, TX$38,921
Helena, MT$38,891
Pine Bluff, AR$38,874
Vincennes, IN$38,821
Lubbock, TX$38,804
Alamogordo, NM$38,778
Twin Falls, ID$38,739
Rapid City, SD$38,726
Jackson, MS$38,647
Huntington, WV$38,644
Greenville, MS$38,643
Parkersburg, WV$38,599
Montgomery, AL$38,591
Wichita Falls, TX$38,547
Springfield, MO$38,547
Biloxi, MS$38,526
Monroe, LA$38,482
Johnstown, PA$38,452
Sumter, SC$38,434
Columbus, GA$38,430
Pascagoula, MS$38,347
Abilene, TX$38,347
Kingsport, TN$38,234
Albany, GA$38,234
Gulfport, MS$38,221
Alexandria, LA$38,078
Fort Smith, AR$37,969
El Paso, TX$37,852
Las Cruces, NM$37,656
Harlingen, TX$37,546
Pocatello, ID$37,539
Florence, AL$37,482
Brownsville, TX$37,474
Mcallen, TX$37,382
Dothan, AL$37,322
Columbus, MS$37,063
Altus, OK$36,861
Lawton, OK$36,778
Pierre, SD$36,622
What Skills Can Increase an Associate II, Customer Service's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 40.75% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Care (Mentioned in 1.43% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
Cash Handling (Mentioned in 0.91% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
See More Skills
Skills
Demand Percentage
Customer Service
40.75%
Customer Care
1.43%
Cash Handling
0.91%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an Associate II, Customer Service's salary.
Presentation: Can increase your salary by up to 17%.
Building Relationships: Can increase your salary by up to 11%.
Leadership: Can increase your salary by up to 9%.
Skill
Salary
Salary % Increase
Presentation
$50,858
17%
Building Relationships
$48,249
11%
Leadership
$47,380
9%
Organizational Skills
$46,511
7%
Customer Relationship
$46,511
7%
Problem Solving
$45,641
5%
Get Latest Data
Associate II, Customer Service Salary by Industry: Top Paying Sectors
For Associate II, Customer Service roles, the industry you choose can affect earning potential
by as much as 30% (the gap between the highest and lowest paying industries).
Data shows that the Financial Services and Biotechnology
sectors offer the strongest compensation, at 15% above the average.
In contrast, Associate II, Customer Service positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay,
as these industries often view Associate II, Customer Service as a support function rather than a direct revenue driver.
The top paying industries for an Associate II, Customer Service
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Financial Services
$49,988
$24.0
15%
Biotechnology
$47,815
$23.0
10%
Energy & Utilities
$47,815
$23.0
10%
Healthcare
$46,945
$23.0
8%
Pharmaceuticals
$46,945
$23.0
8%
How Education impacts an Associate II, Customer Service's Salary?
Your level of education can impact your salary potential.
While many Associate II, Customer Services enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an Associate II, Customer Service with a High School Diploma or Technical Certificate is between
$42,912
and $45,653).
Associate II, Customer Service Salaries by Degree Level
Typical Education for Associate II, Customer Service
No Diploma0.9%
High School39.5%
Associates16.5%
Bachelors40.4%
Masters2.6%
Doctorate0.1%
view as table
Degree Level
% of user with this level of education
No Diploma
0.9%
High School
39.5%
Associates
16.5%
Bachelors
40.4%
Masters
2.6%
Doctorate
0.1%
view as graph
Associate II, Customer Service Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an Associate II, Customer Service's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on July 01, 2026
$39,629
Average$43,468/year
$48,289
$3,302
Average$3,622/month
$4,024
$762
Average$836/week
$929
$19
Average$21/hour
$23
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$48,289
$4,024
$929
$23
Average
$43,468
$3,622
$836
$21
25th Percentile
$39,629
$3,302
$762
$19
Salaries of jobs related to Associate II, Customer Service
Salaries for an Associate II, Customer Service can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $37,987 in 2023
to around $37,216 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Associate II, Customer Service salary trends,
.
Average Annual Salary of Associate II, Customer Service Over Time
2022
$???
2023
$37,987
2024
$37,438
2025
$37,216
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$37,987
2024
$37,438
2025
$37,216
2026
View More
2027
View More
Most common benefits for Associate II, Customer Service
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
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Compensation Planning
Common company salaries for Associate II, Customer Service
Here are companies hiring for Associate II, Customer Service and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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