As of August 01, 2026, the average salary for a Customer Support Analyst in Grosse Pointe, MI is $66,721 per year, which breaks down to an hourly rate of $32.
However, a Customer Support Analyst's salary can vary significantly. Here’s a look at the typical salary range:
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A Customer Support Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Support Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Customer Support Analyst | $50,145 |
| Help Desk... Level Customer Support Analyst | $58,213 |
| Customer ... Level Customer Support Analyst | $65,889 |
| Help Desk... Level Customer Support Analyst | $72,638 |
| Help Desk... Level Customer Support Analyst | $81,607 |
What Am I Worth?
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Troubleshooting | 10.49% |
| Microsoft Office | 2.79% |
| Computer Hardware | 1.81% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Project Management
|
$73,393 |
10%
|
|
Leadership
|
$71,392 |
7%
|
|
Analysis
|
$71,392 |
7%
|
|
Collaboration
|
$70,057 |
5%
|
|
Innovation
|
$70,057 |
5%
|
|
Integrity
|
$69,390 |
4%
|
For Customer Support Analyst roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Support Analyst positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Support Analyst as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $83,402 | $40.0 | 25% |
| Software & Networking | $83,402 | $40.0 | 25% |
| Energy & Utilities | $80,066 | $38.0 | 20% |
| Financial Services | $80,066 | $38.0 | 20% |
| Pharmaceuticals | $80,066 | $38.0 | 20% |
Understanding how a Customer Support Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026Ready to take the next step in your career? Browse thousands of current Customer Support Analyst job openings on our job board. Use the search bar below to find your perfect match.
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