Analyst, Customer Support & Services Salary in the United States
How much does an Analyst, Customer Support & Services make in the United States?
As of August 01, 2026, the average salary for an Analyst, Customer Support & Services in the United States is $68,321 per year, which breaks down to an hourly rate of $33.
However, an Analyst, Customer Support & Services's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $91,191
Majority Range (25th-75th percentile): $62,230 to $80,292
Key Factors That Influence Analyst, Customer Support & Services Salaries
An Analyst, Customer Support & Services's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Analyst, Customer Support & Services Salaries?
Experience is a primary driver of an Analyst, Customer Support & Services's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here’s how the average salary grows at different career stages:
Entry-Level (less than 1 year): $50,097
Early Career (1-2 years): $58,158
Mid-Level (2-4 years): $65,826
Senior-Level (5-8 years): $72,569
Expert (over 8 years): $81,529
Levels
Salary
Help Desk... Level Analyst, Customer Support & Services
$50,097
Help Desk... Level Analyst, Customer Support & Services
$58,158
Analyst, ... Level Analyst, Customer Support & Services
$65,826
Help Desk... Level Analyst, Customer Support & Services
$72,569
Help Desk... Level Analyst, Customer Support & Services
$81,529
$50,0970 yr
$58,158< 2 yrs
$65,8262-4 yrs
$72,5695-8 yrs
$81,529> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Analyst, Customer Support & Services Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Analyst, Customer Support & Services.
For example, consider the average annual salaries in these key locations:
District of Columbia: $75,644.
California: $75,358.
Massachusetts: $74,353.
District of Columbia$75,644
California$75,358
Massachusetts$74,353
Washington$74,080
New Jersey$74,053
Alaska$73,957
Connecticut$73,014
New York$72,632
Hawaii$71,409
Rhode Island$70,835
Maryland$70,445
Minnesota$69,912
Colorado$69,707
Illinois$69,639
Oregon$69,379
Delaware$69,188
New Hampshire$69,068
Virginia$68,799
Pennsylvania$68,013
Nevada$67,617
North Dakota$67,487
Michigan$67,282
Wisconsin$67,207
Vermont$67,057
Texas$66,640
Maine$66,612
Arizona$66,571
Ohio$66,524
Georgia$65,895
Indiana$65,581
Wyoming$65,519
Utah$65,424
Iowa$65,383
Kansas$65,055
Louisiana$64,959
North Carolina$64,925
Missouri$64,911
Florida$64,645
Montana$64,501
Nebraska$64,365
Kentucky$64,290
South Carolina$64,016
Tennessee$63,846
Idaho$63,777
New Mexico$63,278
Oklahoma$63,169
Alabama$62,766
South Dakota$62,090
Arkansas$61,721
West Virginia$61,523
Mississippi$60,928
Top Paying Cities for Analyst, Customer Support & Services
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $86,173
San Francisco: $85,229
Oakland: $83,433
San Jose, CA$86,173
San Francisco, CA$85,229
Oakland, CA$83,433
New York, NY$78,664
Paramus, NJ$77,707
Queens Village, NY$77,704
Passaic, NJ$77,639
Bergenfield, NJ$77,633
Stamford, CT$77,482
Huntington, NY$77,454
Newark, NJ$76,949
Bridgeport, CT$76,805
Vallejo, CA$76,669
New Brunswick, NJ$76,642
Petaluma, CA$76,601
Middlesex, NJ$76,471
Somerset, NJ$76,423
Santa Cruz, CA$76,334
Boston, MA$75,918
Monterey, CA$75,678
Seattle, WA$75,521
Santa Rosa, CA$75,508
Los Angeles, CA$75,487
Juneau, AK$75,310
Washington, DC$75,235
Orange, CA$74,991
Santa Ana, CA$74,811
Long Beach, CA$74,743
Anaheim, CA$74,729
Anchorage, AK$74,695
Santa Maria, CA$74,490
Everett, WA$74,476
Danbury, CT$74,236
Bremerton, WA$74,141
Tacoma, WA$73,895
New Suffolk, NY$73,894
Sacramento, CA$73,875
Santa Barbara, CA$73,800
Trenton, NJ$73,725
San Diego, CA$73,725
Brockton, MA$73,649
Fairbanks, AK$73,482
Lompoc, CA$73,308
Lowell, MA$73,253
Ventura, CA$73,240
Nashua, NH$73,226
Stockton, CA$73,219
Modesto, CA$72,720
Poughkeepsie, NY$72,570
Olympia, WA$72,440
Kennewick, WA$72,440
New Haven, CT$72,413
Lawrence, MA$72,167
Hartford, CT$72,099
Riverside, CA$72,085
New Bedford, MA$72,017
Richland, WA$72,017
Bakersfield, CA$71,921
San Bernardino, CA$71,894
New Britain, CT$71,887
Atlantic City, NJ$71,887
New London, CT$71,860
Norwich, CT$71,839
Portsmouth, NH$71,825
Boulder, CO$71,681
Portland, OR$71,586
Worcester, MA$71,579
Minneapolis, MN$71,368
Philadelphia, PA$71,272
Honolulu, HI$71,046
Saint Paul, MN$71,014
Vineland, NJ$70,999
Providence, RI$70,801
Chicago, IL$70,602
Bellingham, WA$70,520
Springfield, MA$70,466
Baltimore, MD$70,445
Chico, CA$70,274
Pittsfield, MA$70,090
Manchester, NH$69,960
Spokane, WA$69,660
Denver, CO$69,653
Albany, NY$69,332
Troy, NY$69,304
Nassau, NY$69,231
Schenectady, NY$69,161
Wilmington, DE$69,106
Burlington, VT$69,011
Salem, OR$68,983
Portland, ME$68,771
Yakima, WA$68,703
Rochester, MN$68,491
Reno, NV$68,457
Fresno, CA$68,457
Milwaukee, WI$68,396
Detroit, MI$68,327
Ann Arbor, MI$68,316
Allentown, PA$68,307
Colorado Springs, CO$68,191
Syracuse, NY$68,157
Carson City, NV$68,157
Houston, TX$68,061
Eugene, OR$68,027
Gary, IN$67,945
Springfield, OR$67,890
Bismarck, ND$67,876
Galveston, TX$67,829
Medford, OR$67,726
Fort Collins, CO$67,699
Concord, NH$67,665
Austin, TX$67,644
Mesa, AZ$67,501
Reading, PA$67,494
Phoenix, AZ$67,487
Dallas, TX$67,466
Saint Cloud, MN$67,401
Madison, WI$67,309
Utica, NY$67,125
Rochester, NY$67,016
Des Moines, IA$67,009
Raleigh, NC$67,002
Atlanta, GA$66,899
Battle Creek, MI$66,879
Salt Lake City, UT$66,858
Lancaster, PA$66,756
Harrisburg, PA$66,660
Kansas City, MO$66,592
Champaign, IL$66,578
Kansas City, KS$66,578
Fort Worth, TX$66,571
Columbus, OH$66,560
Boca Raton, FL$66,544
Pittsburgh, PA$66,517
Richmond, VA$66,490
Indianapolis, IN$66,476
Cleveland, OH$66,469
Las Vegas, NV$66,387
Cincinnati, OH$66,387
Petersburg, VA$66,285
Huntsville, AL$66,182
Lansing, MI$66,136
Lebanon, PA$66,127
Pueblo, CO$66,121
Appleton, WI$66,100
Buffalo, NY$66,073
Dayton, OH$66,052
Racine, WI$66,039
Charlotte, NC$66,032
Saint Louis, MO$66,011
York, PA$65,970
Elkhart, IN$65,970
Gastonia, NC$65,957
Billings, MT$65,941
Beaumont, TX$65,922
Lorain, OH$65,909
Benton Harbor, MI$65,895
Toledo, OH$65,881
Binghamton, NY$65,847
Rock Hill, SC$65,840
Rockford, IL$65,806
Springfield, IL$65,779
Elyria, OH$65,772
Fargo, ND$65,772
Flagstaff, AZ$65,724
Fort Lauderdale, FL$65,683
Duluth, MN$65,642
Miami, FL$65,642
Cheyenne, WY$65,595
Grand Forks, ND$65,595
Bangor, ME$65,444
Cedar Rapids, IA$65,369
Durham, NC$65,340
Louisville, KY$65,335
Grand Rapids, MI$65,321
Hialeah, FL$65,314
Casper, WY$65,219
Scranton, PA$65,137
New Orleans, LA$65,116
Virginia Beach, VA$65,109
Akron, OH$65,075
Peoria, IL$64,986
Sarasota, FL$64,973
Nashville, TN$64,925
Omaha, NE$64,925
Green Bay, WI$64,925
Baton Rouge, LA$64,891
Charleston, SC$64,877
Jamestown, NY$64,843
Davenport, IA$64,843
Tucson, AZ$64,809
Saint Petersburg, FL$64,768
Tampa, FL$64,754
Evansville, IN$64,713
Port Arthur, TX$64,713
Bradenton, FL$64,686
Santa Fe, NM$64,563
Orlando, FL$64,440
Clearwater, FL$64,419
Canton, OH$64,276
La Crosse, WI$64,276
Albuquerque, NM$64,235
Newport News, VA$64,228
High Point, NC$64,208
Ogden, UT$64,180
Corpus Christi, TX$64,126
Norfolk, VA$64,085
Laramie, WY$64,085
Rock Island, IL$64,044
Saginaw, MI$64,030
Jacksonville, FL$64,023
Salisbury, NC$64,009
Boise, ID$63,996
Moline, IL$63,962
Fort Myers, FL$63,941
Memphis, TN$63,927
Tulsa, OK$63,893
Waterloo, IA$63,852
Spartanburg, SC$63,784
Lincoln, NE$63,750
Fort Wayne, IN$63,736
Provo, UT$63,729
Cedar Falls, IA$63,647
San Antonio, TX$63,620
Greensboro, NC$63,593
South Bend, IN$63,586
Savannah, GA$63,511
Muskegon, MI$63,483
Birmingham, AL$63,477
Winston Salem, NC$63,443
Lake Charles, LA$63,278
Anderson, IN$63,265
Lexington, KY$63,244
Augusta, GA$63,224
Greenville, SC$63,224
Lima, OH$63,169
Wichita, KS$63,162
Tuscaloosa, AL$63,162
Columbia, SC$63,101
Springfield, OH$63,087
Asheville, NC$62,978
Bloomington, IN$62,930
Knoxville, TN$62,684
Shreveport, LA$62,677
Wilmington, NC$62,588
Roanoke, VA$62,588
Topeka, KS$62,465
Frankfort, KY$62,458
Oklahoma City, OK$62,411
Chillicothe, OH$62,383
Longview, TX$62,377
Melbourne, FL$62,370
Sioux Falls, SD$62,260
Mobile, AL$62,254
Terre Haute, IN$62,226
Altoona, PA$62,185
Amarillo, TX$62,137
Killeen, TX$62,117
Fayetteville, AR$62,062
Chattanooga, TN$62,042
Sioux City, IA$61,980
Idaho Falls, ID$61,967
Lynchburg, VA$61,912
Gainesville, FL$61,823
Portsmouth, OH$61,789
Little Rock, AR$61,775
Lafayette, LA$61,748
Youngstown, OH$61,748
Daytona Beach, FL$61,707
Clarksville, TN$61,700
Pensacola, FL$61,693
Temple, TX$61,689
Hopkinsville, KY$61,488
Erie, PA$61,475
Florence, SC$61,447
Charleston, WV$61,338
Great Falls, MT$61,304
Macon, GA$61,208
Tallahassee, FL$61,202
Fayetteville, NC$61,188
Waco, TX$61,174
Helena, MT$61,126
Pine Bluff, AR$61,100
Vincennes, IN$61,017
Lubbock, TX$60,990
Alamogordo, NM$60,949
Twin Falls, ID$60,887
Rapid City, SD$60,867
Jackson, MS$60,744
Huntington, WV$60,739
Greenville, MS$60,737
Parkersburg, WV$60,667
Montgomery, AL$60,655
Wichita Falls, TX$60,587
Springfield, MO$60,587
Biloxi, MS$60,552
Monroe, LA$60,484
Johnstown, PA$60,436
Sumter, SC$60,409
Columbus, GA$60,402
Pascagoula, MS$60,272
Abilene, TX$60,272
Kingsport, TN$60,095
Albany, GA$60,095
Gulfport, MS$60,074
Alexandria, LA$59,849
Fort Smith, AR$59,678
El Paso, TX$59,493
Las Cruces, NM$59,186
Harlingen, TX$59,013
Pocatello, ID$59,002
Florence, AL$58,913
Brownsville, TX$58,899
Mcallen, TX$58,756
Dothan, AL$58,660
Columbus, MS$58,254
Altus, OK$57,936
Lawton, OK$57,806
Pierre, SD$57,560
What Skills Can Increase an Analyst, Customer Support & Services's Salary?
Demanded Skills for the Role:
Troubleshooting (Mentioned in 10.49% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Microsoft Office (Mentioned in 2.79% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Computer Hardware (Mentioned in 1.81% Job Postings): Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
See More Skills
Skills
Demand Percentage
Troubleshooting
10.49%
Microsoft Office
2.79%
Computer Hardware
1.81%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an Analyst, Customer Support & Services's salary.
Project Management: Can increase your salary by up to 10%.
Leadership: Can increase your salary by up to 7%.
Analysis: Can increase your salary by up to 7%.
Skill
Salary
Salary % Increase
Project Management
$75,153
10%
Leadership
$73,103
7%
Analysis
$73,103
7%
Collaboration
$71,737
5%
Innovation
$71,737
5%
Integrity
$71,053
4%
Get Latest Data
Analyst, Customer Support & Services Salary by Industry: Top Paying Sectors
For Analyst, Customer Support & Services roles, the industry you choose can affect earning potential
by as much as 65% (the gap between the highest and lowest paying industries).
Data shows that the Internet and Software & Networking
sectors offer the strongest compensation, at 25% above the average.
In contrast, Analyst, Customer Support & Services positions in Transportation or Hospitality & Leisure typically offer lower base pay,
as these industries often view Analyst, Customer Support & Services as a support function rather than a direct revenue driver.
The top paying industries for an Analyst, Customer Support & Services
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Internet
$85,401
$41.0
25%
Software & Networking
$85,401
$41.0
25%
Energy & Utilities
$81,985
$39.0
20%
Financial Services
$81,985
$39.0
20%
Pharmaceuticals
$81,985
$39.0
20%
How Education impacts an Analyst, Customer Support & Services's Salary?
Your level of education can impact your salary potential.
While many Analyst, Customer Support & Services enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an Analyst, Customer Support & Services with a High School Diploma or Technical Certificate is between
$65,057
and $68,880).
Analyst, Customer Support & Services Salaries by Degree Level
Typical Education for Analyst, Customer Support & Services
No Diploma1.1%
High School29.1%
Associates24.0%
Bachelors40.5%
Masters5.0%
Doctorate0.2%
view as table
Degree Level
% of user with this level of education
No Diploma
1.1%
High School
29.1%
Associates
24.0%
Bachelors
40.5%
Masters
5.0%
Doctorate
0.2%
view as graph
Analyst, Customer Support & Services Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an Analyst, Customer Support & Services's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on August 01, 2026
$62,230
Average$68,321/year
$80,292
$5,186
Average$5,693/month
$6,691
$1,197
Average$1,314/week
$1,544
$30
Average$33/hour
$39
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$80,292
$6,691
$1,544
$39
Average
$68,321
$5,693
$1,314
$33
25th Percentile
$62,230
$5,186
$1,197
$30
Salaries of jobs related to Analyst, Customer Support & Services
Salary Trends for Analyst, Customer Support & Services
Salaries for an Analyst, Customer Support & Services can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $61,627 in 2023
to around $61,563 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Analyst, Customer Support & Services salary trends,
.
Average Annual Salary of Analyst, Customer Support & Services Over Time
2022
$???
2023
$61,627
2024
$61,802
2025
$61,563
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$61,627
2024
$61,802
2025
$61,563
2026
View More
2027
View More
Most common benefits for Analyst, Customer Support & Services
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Analyst, Customer Support & Services
Here are companies hiring for Analyst, Customer Support & Services and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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FAQ about Analyst, Customer Support & Services
1. What industry pays the highest salary for Analyst, Customer Support & Services?
The Internet industry offers the highest average compensation for Analyst, Customer Support & Services roles,
with salaries approximately 25% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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