Insurance Customer Service Representative Salary in North Carolina

How much does an Insurance Customer Service Representative make in North Carolina?

As of July 01, 2026, the average salary for an Insurance Customer Service Representative in North Carolina is $40,133 per year, which breaks down to an hourly rate of $19.

However, an Insurance Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $48,636
  • Majority Range (25th-75th percentile): $36,589 to $44,584
  • Entry-Level (10th percentile): $33,362
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View as table View as graph 25% $36,589 10% $33,362 90% $48,636 75% $44,584 $40,133 50%(Median) Didn’t find job title? Click

Insurance Customer Service Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $44,584 $3,715 $857 $21
Average $40,133 $3,344 $772 $19
25th Percentile $36,589 $3,049 $704 $18
Check out Insurance Customer Service Representative Job Openings in North Carolina
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Marmon - Harrisburg, NC

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Chad Love Services - Concord, NC

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Sr Customer Service Representative

Genuine Parts - Salisbury, NC

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Key Factors That Influence Insurance Customer Service Representative Salaries

An Insurance Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Insurance Customer Service Representative Salaries?

Experience is a primary driver of an Insurance Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $35,290
  • Early Career (1-2 years): $39,806
  • Mid-Level (2-4 years): $46,604
  • Senior-Level (5-8 years): $52,083
  • Expert (over 8 years): $58,405
Levels Salary
Customer ... Level Insurance Customer Service Representative$35,290
Insurance... Level Insurance Customer Service Representative$39,806
Customer ... Level Insurance Customer Service Representative$46,604
Customer ... Level Insurance Customer Service Representative$52,083
Customer ... Level Insurance Customer Service Representative$58,405
$35,290 0 yr
$39,806 < 2 yrs
$46,604 2-4 yrs
$52,083 5-8 yrs
$58,405 > 8 yrs
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Top Paying Cities for Insurance Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $38,290
  • Mount Holly: $40,618
  • Mount Mourne: $40,043

Insurance Customer Service Representative Salary by Industry: Top Paying Sectors

For Insurance Customer Service Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Insurance Customer Service Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Insurance Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for an Insurance Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$46,153$22.015%
Biotechnology$44,146$21.010%
Energy & Utilities$44,146$21.010%
Healthcare$43,344$21.08%
Pharmaceuticals$43,344$21.08%

Insurance Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Insurance Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$36,589
Average $40,133/year
$44,584
$3,049
Average $3,344/month
$3,715
$704
Average $772/week
$857
$18
Average $19/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $44,584 $3,715 $857 $21
Average $40,133 $3,344 $772 $19
25th Percentile $36,589 $3,049 $704 $18

Salaries of jobs related to Insurance Customer Service Representative

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Cost of Living In North Carolina

Cost of Living in North Carolina is
-5.0% Lower
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