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As of September 01, 2026, the average salary for an IT Support in Massachusetts is $56,349 per year, which breaks down to an hourly rate of $27.
However, an IT Support's salary can vary significantly. Here’s a look at the typical salary range:
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IT Support Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $61,132 | $5,094 | $1,176 | $29 |
| Average | $56,349 | $4,696 | $1,084 | $27 |
| 25th Percentile | $50,893 | $4,241 | $979 | $24 |
Machado Consulting - Worcester, MA
Mondo - Somerville, MA
IMedia Technology - Centerville, MA
General Dynamics Information Technology - Bedford, MA
An IT Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an IT Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| IT Suppor... Level IT Support | $55,998 |
| Help Desk... Level IT Support | $65,013 |
| Help Desk... Level IT Support | $73,588 |
| Help Desk... Level IT Support | $81,123 |
| Help Desk... Level IT Support | $91,135 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Supports. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For IT Support roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Aerospace & Defense sectors offer the strongest compensation, at 50% above the average. In contrast, IT Support positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view IT Support as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $84,524 | $41.0 | 50% |
Understanding how an IT Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $61,132 | $5,094 | $1,176 | $29 |
| Average | $56,349 | $4,696 | $1,084 | $27 |
| 25th Percentile | $50,893 | $4,241 | $979 | $24 |
Ready to take the next step in your career? Browse thousands of current IT Support job openings on our job board. Use the search bar below to find your perfect match.
Barry Communications
Worcester, MA
Barry Communications | Worcester, MA
Job Description. Job Description. T Support Specialist. Location. Barry Communications 146 West Boylston Drive, Worcester Ma. Position Summary. Barry Commu... more
2 Days Ago
Coastal Career Academy
Fall River, MA
Coastal Career Academy | Fall River, MA
Job SummaryWe are seeking a motivated and detail-oriented Computer Technician Support Data Entry for Students to join our dynamic team.In this role, you wi... more
3 Days Ago
Revel Staffing
Boston, MA
Revel Staffing | Boston, MA
Job Description. Job Description. We are seeking an experienced. IT Support Supervisor. to lead a remote team focused on IT training, application support, ... more
3 Days Ago
BlackTree Technical Group, Inc.
Waltham, MA
BlackTree Technical Group, Inc. | Waltham, MA
Job Description. Job Description. IT Service Operations Technician (Contract) - Tier 2 Support. The IT Service Operations team provides world-class technic... more
4 Days Ago
Contact Government Services, LLC
Boston, MA
Contact Government Services, LLC | Boston, MA
Job Description. Job Description. IT Litigation Support. Employment Type: Full Time, Mid level. Department: Information Technology. Contact Government Serv... more
5 Days Ago
BlackTree Technical Group, Inc.
Waltham, MA
BlackTree Technical Group, Inc. | Waltham, MA
Job Description. Job Description. IT Engineering Applications Support Technician (Contract). Position Summary. We are seeking an IT Engineering Application... more
5 Days Ago
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