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As of August 01, 2026, the average salary for an IT Technician I, Service Desk in North Carolina is $63,207 per year, which breaks down to an hourly rate of $30.
However, an IT Technician I, Service Desk's salary can vary significantly. Here’s a look at the typical salary range:
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IT Technician I, Service Desk Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $68,677 | $5,723 | $1,321 | $33 |
| Average | $63,207 | $5,267 | $1,216 | $30 |
| 25th Percentile | $56,212 | $4,684 | $1,081 | $27 |
Astyra Corporation - Raleigh, NC
Judi Health - Charlotte, NC
Saf-Gard Safety Shoe Co - Greensboro, NC
OnlyNerds - Fayetteville, NC
An IT Technician I, Service Desk's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an IT Technician I, Service Desk's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| IT Techni... Level IT Technician I, Service Desk | $62,805 |
| Technical... Level IT Technician I, Service Desk | $75,432 |
| Technical... Level IT Technician I, Service Desk | $99,620 |
| Technical... Level IT Technician I, Service Desk | $115,828 |
| Technical... Level IT Technician I, Service Desk | $142,423 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Technician I, Service Desks. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For IT Technician I, Service Desk roles, the industry you choose can affect earning potential by as much as 120% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Biotechnology sectors offer the strongest compensation, at 50% above the average. In contrast, IT Technician I, Service Desk positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view IT Technician I, Service Desk as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $94,810 | $46.0 | 50% |
| Biotechnology | $85,329 | $41.0 | 35% |
| Financial Services | $82,169 | $40.0 | 30% |
| Aerospace & Defense | $79,009 | $38.0 | 25% |
| Software & Networking | $79,009 | $38.0 | 25% |
Understanding how an IT Technician I, Service Desk's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $68,677 | $5,723 | $1,321 | $33 |
| Average | $63,207 | $5,267 | $1,216 | $30 |
| 25th Percentile | $56,212 | $4,684 | $1,081 | $27 |
Ready to take the next step in your career? Browse thousands of current IT Technician I, Service Desk job openings on our job board. Use the search bar below to find your perfect match.
Endurion
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